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Schneller & Knochelmann Plumbing, Heating & Air

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615 W 9th St
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Covington, KY 41011

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(513) 407-4424
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Schneller & Knochelmann Plumbing, Heating & Air - Covington, KY
Schneller & Knochelmann Plumbing, Heating & Air - Covington, KY
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Reviews
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Best

all the tune up work was excellent, very satisfied. the only complaint was the tech was supposed to replace the blower motor on 2/7 but when he went to pick up the motor it was o...

Worst

Felt pressured to purchase more than I had originally requested service for. I felt like I had purchased a used car after the experience. RESPONSE FROM Schneller Plumbing, ...

Excellent, up to date on work and friendly knowledgeable servicemen. 11/14/2016

We have used this company for furnace and AC tune-ups. They are thorough. I ask a lot of questions and they could answer them to my satisfaction. We had a leak in the basement and used the plumbing services. We were very pleased with the work. We have used the plumbing for other things in the house and have felt what was done was more than our expectations. We would recommend them to anyone of our friends and neighbors. more
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Excellent service 11/14/2016

Service is always on time and pleasant. more
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Our new Heating and AC system is a delight. 11/11/2016

We were very pleased with the switch from electric to gas heat. The Schneller technicians were very professional, accomplished and efficient. We love our new heating and air conditioning system and would highly recommend the Schneller team. more
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PMA plumbing inspection was done and we passed. There are a few things to keep our eyes on, but we feel confident that everything is fine, at least for now. 11/11/2016

Gene Anderson was prompt, cordial and completed the inspection efficiently. He explained several potential problems, which were minor and assured us that everything will be fine as long as we monitor the possible problem areas. more
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Service was excellent 11/10/2016

I appreciated the quick attention to our problem and the rapid response once the problem was diagnosed. Service person was very knowledgeable and provided outstanding service. more
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Refreshing 11/10/2016

I was so impressed with the professionalism of the technician who did the work. I will trust these people with any work that I hire them to do. Thanks. Simon more
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responded very quickly to concerns 11/10/2016

solve the problem and replace with newasap the cost was reasonable more
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Good tech, good work, felt pressured to purchase more product. 11/10/2016

Felt pressured to purchase more than I had originally requested service for. I felt like I had purchased a used car after the experience. RESPONSE FROM Schneller Plumbing, Heating & Air Conditioning: Brian, we would like to apologize for the experience that you had and apologize for just now responding to this comment. We have not had access to the review account. We appreciate your business and the information about how the technician presented options to you. We do not want to pressure any customer and just provide them information to make educated decisions about the most expensive mechanical component in the home. We have given this review to Alex our HVAC manager and he will be speaking with the technician. Thank you again for the feedback and Merry Christmas! more
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Great service! 11/10/2016

The service guys that were there were all professional and so nice! They were very tolerant of my whimpering beagle! :) I would definitely recommend Schneller to my friends and neighbors. more
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Professional and they always do a good job. 11/10/2016

Staff, always professional are on time, keep you posted on what is going on. They really do good work. more
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Too expensive and poor work 11/10/2016

They installed my own Kitchen faucet and charged $264 for labor. 20 minutes. They replaced toilet valve and charged $114 and that didn't fix it. They came back next day and took off tank and fixed it again for about $250 and didn't credit me for the $114 misdiagnosis job. Not too pleased more
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Great service great price! 11/10/2016

Love Schneller !! Great staff great price, timely and thorough. more
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Thank you, Kevin! 11/10/2016

Schneller Plumbing sent a great guy named Kevin. He answered all my questions and diagnosed what was wrong with my furnace, he even suggested that my problem could be fixed cheaper by buying items from the store. I thought that was great, I would totally recommend Scheller's. My overall experience was great, I have no complaints! more
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Owner Message

  • If you?re looking for a heating and cooling expert in Covington, we?re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.

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