Savvy Salon And Day Spa

I've been to a variety of different salons and day spas and Savvy is by far the best I've experienced. The staff is always very friendly and professional. I've had several different spa treatments-facials, body wraps and massages, manicures, pedicures-and I always come back for more! I've also had my hair cut and colored and have been very pleased with the results. The stylists always listen very carefully and do their utmost to accomplish my every goal. As many salon/day spas as there are in Lake Norman, Savvy really stands out for it's excellence. Pros: professionalism, courtesy, skilled staff Cons: can't always get in for a last minute service more

I have been a Savvy customer for over 5 years and I am very particular. I have always been overly pleased with the friendliness of the employess as well as the professionalism shown each and every time I go in to get one of the many services they provide. Their facials are the fantastic, very relaxing and make me want to continue going in for more! The knowledge of the staff goes beyond what I expected and I am highly confident in what they do. The massages are the best and when I go in for my bi-weekly nail fill-ins, I can always expect to leave with a job beautifully done. Let's not forget the pedicures - whether it's for a full spa pedicure or express pedicure, the choice is yours - I always leave with gorgeous looking feet!! We all want to feel like we have gotten our money's worth when we leave a salon and I can assure you that when you go to Savvy you will be very pleased with the outcome. I'm a very happy customer and I know you will be too if you go here. They are definitely the best salon! Pros: fantastic service more

I've been a happy Savvy client for over twelve years. Believe me, I'm picky and not a creature of habit. I wouldn't still be going there after all this time if I wasn't entirely satisfied with the high level of service and innovative body treatments. There is always something new to pamper yourself with at Savvy. Because I travel frequently and have opportunities to visit other spas when I'm on the road, I can compare Savvy's services with those found at in Arizona, LA or NYC, and Savvy definitely measures up and often exceeds in the level of service they deliver to their patrons. You won't find a more talented or better trained staff anywhere! Pros: Continued Staff Training & Super Clean more

I have been a client/customer at Savvy for over 12 years - have used most of the services that they offer and have to say that i have been pleased with all of them. If i wasn't pleased with them i wouldn't have stayed with them. All of the people i have come in contact with have been more than professional and courteous. more

I have found Savvy to be a place I want to continue using. It seems to be professionally managed with that "customer first" feeling. I like that. My hairdresser is experienced with great skills to please. That is why I travel from out-of-town to have my hair cut, colored, and styled. I use some of their other services and products and am always pleased. Call for appts early or go by and talk to them about what it is you need and expect in order to be pleased. I bet you will find satisfaction plus! more

I have been a very staisfied Savvy customer for 4 years. The staff is always friendly and helpful and the facilities are very plush. My stylist does a great job with my cut and color....only wish I could take her home to style my hair every day. I recently had a facial with Liz and it was WONDERFUL. This is now my newest favorite treat. If you have a favorite, I recommend making appointments in advance however when I do call with short notice, the receptionist staff always tries to accomodate my needs. Pros: Ambience, Qualified Staff, Product offerings Cons: Schedule ahead more

I have experienced almost every service Savvy has to offer and I have yet to be disappointed. All of the staff work together to provide the best experience possible on each visit. Though the receptionists try their best to fit you in with the stylist you want to see, I suggest scheduling appointments a few weeks in advanced if you're picky. Some of the hair stylists have been there for 10+ years and have pretty tight schedules. The massage and facial packages are a great value (buy 6, get the 7th free). Also, I like to take advantage of their other monthly promotions. You can't go wrong with Savvy gift certificates! (Plus, you get discounts on services for recommending new people!) If you value a professional atmosphere and skilled service-providers, Savvy is the salon and spa for you! Pros: Location, Service, Great value more

I have been relying on Savvy Salon's expertise for years to keep me looking my best. I have my waxing, mani/pedis, massage, microdermabrasion, color, and cuts done there, and I feel 100% confident in their superior abilities. My colorist, Michelle, is board certified, which is evidently a major accolade within this industry, and I don't know if PJ, who cuts my hair, is in possession of such an accolade, but I do know one thing for certain-she is psychic!!! I'm always changing my hair style, and regardless of my latest whim, I can sit in her chair, give her a vague description of what I desire, and she produces exactly the results I am seeking. It's as if she can read my mind! Pros: Well trained, Superior Skills Cons: I can't take them home with me! more

I've been a client of Savvy Salon for nearly 11 years, and I couldn't be happier with their services. Unlike other salons, the staff doesn't compete for business because everyone is paid hourly. In fact, the owner was recognized by her industry for this unique approach a few years ago. So if you can't get an appointment with your favorite stylist, there are plenty of others available. There's no resentment because you ""gave your business to someone else"". Also, there are different levels of stylists. My mom uses a Level1 stylist because she's on a fixed income, while I prefer Level 3 because I'm picky about my hair! In both cases, the services are and always have been outstanding. Likewise, Savvy is staffed by many long time employees and they feel like family to me. I wouldn't considered going anywhere else for my salon services. In fact, I've heard about clients drving from South Carolina every 2 weeks. For me, I think that says a lot about the quality of services provided by Savvy. more

i scheduled an appt as a result of a recommendation after my current hairdresser went out on maternity leave. they employ stylists on a step or understudy program wherin they are supposed to master skillsets before moving up to the next pay and price level. this is fine but i was never told after seeing a hairdresser for several months that her new rate was $10 higher when i scheduled my next appt and then , two months later, and additional $15 higher. i have always paid for a good stylist but i feel that it is unprofessional not to let a customer know something like this. there is an air of discontent in the salon itself. several of the stylists seem unhappy, with their payrate (they are paid hourly and pay depends on whether they are an understudy, at the intermediate level or at the top level) , with management and with the long hours and number of days that they work. the last time i visited, my stylist had a fit in front of me, another stylist and customer because i was scheduled for a block of time that wass too large, even though, unbeknownst to me until i went to pay, my cut had just jumped in price by $15 dollars. i was uncomfortable and so was everyone else. when she took me up to check out, she berated the woman at the front desk. the whole experience was negative and unprofessional. i felt bad about being angry for having to pay $15 more and felt that the receptionist treated me in a very cavalier and unfriendly fashion after my stylist berated her. i had always felt very negative vibes in this salon and now i will not return. i have had my hair cut in other more high profile salons that charged more but i was treated as a valued customer. i will not return. Pros: very easy to schedule an appt, friendly staff at the reception desk on most days Cons: unprofessional attitude of stylists and other staff, negative vibe more

They carry top of the line hair products and the staff is very friendly, but that's where my satisfaction ended. It took over four visits to get the color right and I'm still not 100% satisfied. I wanted the same cut and style I had when I walked in the door and I've now lost over 4"" in length and my layers are a mess. If I hadn't paid up-front for their annual discount package I would've moved on months ago. I have been to four different stylists there at all different levels. It seems like there is a lack of training and knowledge in up-to-date hair trends and basic hair cutting and color skills. I'm very surprised they are a Kerastase approved salon Pros: friendly and helpful staff, location, ambience Cons: skill sets of stylists more

professional caring atmosphere upon entering this spa, each staff member has a unique personality. They have everything from quick pedicures and massage to all day packages. Pros: variety of treatments, easy to find, events room Cons: , call in advance appt. more

This salon has a different approach. The salon's owner lets you know when she cuts your hair that her stylists don't mind if you switch stylists each time you come. You don't have to stay the same stylist. more