BMW of Roseville Service Center

I`m very satisfied with the service. Rick was very pleasant and very informative. His customer Service was outstanding and he was able to assist myself and another customer that had been waiting to ask a question. There should be more CSR people with his sense of humor and dedication more

I just bought my car last night and I am so happy!!!! The guys were really nice and funny but professional at the same tim I got off work late but they were nice enough to finish my deal at 10pm there was no b.s. and no slacking they kept their word and gave me a great experience, I must recommend Future Ford to everyone! more

Location: Roseville Service: They are cool. Friendly, coordial. As long as you service my car and make sure it works then I'm a happy camper. Wait time: An oil change will take you about 30-40 mins. They have waitin' areas around the corner, if you want to walk 10 mins than you'll find a john’s pizza soon enough. I've been coming to here since 2009. The service department will get you in and out and they will slap that great sticker on the top left hand corner of your windshield tellin' you when the next time your oil is due for service as well. I'm actually pretty happy with their service. The End. more

I broke my car key, needed a recall repaired, and new wiper blades. I came here, and the service was very friendly. Aside from the uber-expensive new key, I had a good experience. I really don't understand why it costs 140 bucks for a new key, while new wiper blades are only 12 dollars. Alas, a few hours and a hundred bucks later, I can say I was pleased. Fast and friendly service gets me every time. more

Service department is great! I brought my car in for an a/c problem, they said it was going to take a while, it was ok because they had shuttle service who dropped me to work and picked me up after. more

The Service Manager is extremely professional and has a very dedicated group of people working for him. each time I have needed service done at this dealership I am treated with the upmost respect and feel welcomed to ask anything about my vehicle or programs available on new cars. more

This Dealer deserves a great review from me. The best experience I’ve had with any sort of business since I moved to the area 6 months ago. Usually it would take me a few days to a few weeks to buy a car, but here it only took a few hours without a ton of stress. I knew the exact car I wanted and what I wanted to pay, this is the second dealer I visited. Midway ford told me that I was “off my rocker”. Future Ford got it done without demeaning or insulting me. Five Stars all the way! more

My salesman gave me guidance through every step of the process, he did not push me to make a decision and was very patient, from the research to the purchase of my first car, he was nothing short of exceptional. Not only his experience and people skills have me confidence in his ability, but he truly served my best interest. more

We bought our second Saturn here after being thrilled with the service we'd received at another dealership. After buying a car here, I'm not sure we'll buy Saturn again. We do like the vehicle but the service left a lot to be desired and it wasn't our salesman, it was the entire dealership. We bought the car late one evening and came in the following day to pick it up. It wasn't ready, not even close. So we sat for over an hour waiting when the dealership had had all day to get this car ready. When we were given the keys the floor mats were missing and there were black scuff marks all over the car. Once we got all that fixed we took ownership and drove away. The next day we noticed, no antenna. It was just disappointing and no one really stood up and apologized for it. I got the feeling this happens all the time and they just aren't very concerned. I like my Saturn but didn't enjoy my experience here. more