Salon Azure

Great customer service. Very comfortable atmosphere and staff very knowledgable. My colorist does an excellent job no matter what I want, its like she just reads my mind. Wish they were open a little later and front desk could pay a little more attention too. But staff is very friendly and I love my stylists. Pros: Knowledge Cons: front desk more

I have visited Azure many times and am sad to say the most recent will be my last. After waiting 4+ hours for color (NO KIDDING!), I inquired about a brow wax while I waited. I then waited another 1/2 hour for someone with little and/or no talent concerning waxing. She could not find the tweezers and so only partially completed the service I requested. I later learned at check out that I was charged the full price for the service. The front desk attendants seemed to be disgruntled with the world. I liked Azure before it moved to the current location. I have since found a fabulous replacement for Azure and am almost glad I had such a terrible final trip! Pros: Trendy Atmoshphere Cons: Terrible and lengthy service more

I moved from Nashville and was looking for an Aveda salon. First time I went to Salon Azure just to get my hair styled. I always do this with a new salon. I felt very comfortable and returned yesterday for a haircut. Zelda is my new favorite hairstylist. I am coming back for a follow up appointment next week. I am very impressed that they do that at no charge as a policy for every new client. Pros: Professional staff & comfortable atmosphere, Aveda products, good energy. Cons: Need more checkout counters to speed up checkout more

I have been to this salon only twice. The first time was in the summer of '06 and I was greeted with a cup of tea and a friendly face. I was interested in all the cool colors of hair on the staff and the front desk girl. Everyone I met was friendly and the tea was a great touch. Cindy did my hair and I loved it. No complaints. Pros: location is nice Cons: front desk staff, not comfortable, loud talking about personal stuff more

well my friend and i had picked out a really good haircut for her.it was something that she could pull off without a doubt.and what a parfect time?the salon was donating to locks of love.well she wanted this sort of lisa rhinna hairstyle and she came out with a even bob all around(with bangs)it was a cute hairstyle but totally different from what she had asked for.the stylist didnt say hey lets try this hairstyle or anything.she basicly took it into her own hands and done as she pleased/.she could have atleast went over what she thought would have looked good and let my friend decide. Pros: donates to good charities Cons: they do whatever they want more

I have gone to this salon for a haircut 4 times. Aveda, nice decor, despite hip vibe, they serve all types of clients. No one will feel out of place. The first couple of times were great, loved the stylist. The next time, I arrived and wasn't on the books despite having made the appointment in person at my previous appointment. They said their computer system had deleted appointments for my stylist who was out on leave. In other words, they deleted her book from the system without calling clients to reschedule but wanted to blame it all on the computer. Whatever, I'm here for a haircut and can excuse a little technical amateurism. They did put me with another stylist that day, however, she was considerably more expensive for the same haircut, which I was not told until checkout. This stylist was "hard sell" on products and also took the opportunity to diss my colorist (after first complimenting my great color) when she learned he did not work at Salon Azure. She recommended I use one of their colorists. No thanks, I'm happy, and even if I weren't, I'm not impressed by your lack of professionalism by talking badly about my colorist, who is one of the better ones in town. I went back a fourth time for a haircut, which I scheduled with the stylist I liked the first two times. The stylist didn't come in that day, so I saw yet another stylist. More hard sell on products. More "your color is beautiful, who does it?" only followed by hard sell on their colorists. Then stylist #3 practically held me hostage till I agreed to come back to her, rather than the original stylist from my first two haircuts. I'll concede the haircuts were all good with each stylist. Employees are obviously under some sort of sales incentive or quota program, and I recommend they either work on the soft sell or shut up! I'm in the market for a new salon simply because getting services at this place is like running an obstacle course, rather than a relaxing experience. Pros: Aveda products, good techincal skills Cons: Hard sell on products services more

I had high hopes for Salon Auzre, but this turned out to be one of the worst hair experiences I have ever had. The service was very lazy. The receptionists were not the least bit friendly. The hair dresser didn't come over for a consultation before my hair was washed (which is a must for all new clients). The man who washed my hair acted like he couldn't care less about his job. In fact he acted like I was bothering him by just being there. The hairdresser did not listen to anything I said. She didn't give me what I asked for. She didn't cut my hair evenly. She didn't touch my bangs and no I didn't tell her I wanted to grow them out. Also, I had cut them myself and knew that they were uneven. She did such a bad job that I now have to go get my hair redone somewhere else. The only redeeming quality was the lady who did the makeup afterwards. And the only reason why I got to meet with her is because she grabbed me at the register. The hairdresser wasn't going to tell me about that service (which was included in my package). I have complained about this and the manager called and left a message while I was at work. I called him back and have left messages, but for whatever reason I have never been called back. It was a Supercuts hairstyle served with an expensive salon bill. I had high hopes for Salon Azure, mostly because of their slogan, but they didn't live up to any of it. I will never go there again and I wouldn't recommend it to anyone who cares about their hair. It was a terrible experience and I would have came out better going to Supercuts. Pros: Ample parking. Cons: Service, quality & professionalism. more

My color was exactly what I wanted. I could not explain it to the girl but she did such a good job. My friends are jealous. I loved the smell. Love the place. Gota go? more

After reading these reviews, I thought Salon Azure would be the perfect salon for me. I had a stylist at another salon in Knoxville who I love dearly (but who is out on maternity leave) so I thought I would give this one a try. I did enjoy the atmosphere tremendously - very trendy and fun but still relaxing. Salon Azure is definately a place to get away for a few hours. Pros: friendly staff, fun yet relaxing atmosphere, very accomodating, very professional Cons: difficulty communicating with stylists, unsatisfied with final result more

Azure is sure to give you a satisfying experience. Their staff are knowlegeable with specialists in their field and they all seem to LOVE what they do! Mondays are good for those who want a more relaxing atmoshere, where as Thurs.-Sat. will be sure to make you feel like you're in a buzz of creativity and excitement. I have seen young, old, conservative classics as well as those who like to have the latest hair trends. Pros: atmoshere, quality of services Cons: not good for those who are sensitive to smells more

Well I would like to start off by saying that I had made the decision to make a major change in my hair. I went to a salon in town and got completely butchered. The color was horrible and the cut wasn't much better. So, I called around to different salons and came across Salon Azure. When, I called the staff was so helpful. Instead of asking me to come in, I spoke to a stylist that told me not to worry and assured me that they could help and would get my hair back on track. That was comforting to me. I drove down to the salon and went in. I was so impressed with the salon. It was clean, smelled amazing, and everyone seemed to really enjoy what they were doing. It just felt right. I didn't feel like it was a stuffy normal salon. It was comforting and had an edge to it. It looked more like a studio, then a salon. So the stylist I spoke to on the phone came up to meet me and walked me back to their chair. Telling me that they could get me to where I wanted to be. We went through the process of the correction. I was so scared that my hair would fall out from damage, but in the end my hair was so shiney and looked great. The stylist told me it was the color and that they use a natural oil based color, and that it would deposit conditioners to the hair instead of drying it out. In the end my hair was exactly what I wanted. I loved it. Thanks Salon Azure. more

I love Salon Azure beacuse when you first walk the aroma of aveda all natural products is ALL you can smell! You are greeted by the friendly staff! The whole atmosphere of the salon is very relaxing and calming! And ALL the stylists are up to date with ALL the latest do's! The salon is definately the best i have EVER been to! more

I found my salon. New from Atlanta, I was impressed with the atmosphere and service detail. They have a very modern salon. I did not expect to find something like that in Knoxville. Very, very good value! I was impressed with Aveda experience and smells. I started using some Aveda products on my hair; shampure, volumizing tonic and control paste. It feels great. You will love the follow-up appointment! Pros: Good value, modern, very friendly and comfortable. Cons: Difficult to book on Saturday and not open on Sund more

Interior design is unique. It is more like an art studio. Designers are constantly bringing new ideas. I like to be up to date or ahead of the curve. One thing, you will never feel not moving. What a cool place! Pros: smell, design, creativity Cons: , hard to get evenings, need one in farragut more