Salem Auto Body & Paintworks

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3451 25th St. SE
Salem, OR 97302

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(503) 378-7595
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Reviews
( 18 )
( 5 )
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( 1 )

Best

I used Salem Autobody & Paintworks Inc for the first time, and they did a fantastic job! I heard about them through my mother, who passed away last year. So I knew them to be a gr...

Worst

I was happy with the way the paint job looked and everything. I'm not happy with the way Salem Autobody & Paintworks Inc. just did the bare minimum. This wasn't an insurance claim...

Fantastic! 3/20/2014

I used Salem Autobody & Paintworks Inc for the first time, and they did a fantastic job! I heard about them through my mother, who passed away last year. So I knew them to be a great business, which they were, absolutely. They were fast and courteous. They were able to get the bumper I needed, and everything was done properly. I would recommend them! more

Great service! 3/6/2014

I've been using Salem Autobody & Paintworks Inc for at least 15 years, and they've been great! They've done several things for me. They've worked on my Hyundai and my Chrysler van, and they painted a door for me. Every time the job has been very, very good. They have been on time, and whatever they told me it would cost, that's what it was. There weren't ever any surprises. They are very personable, and they go out of their way to take care of things that need taking care of. more

Worth the price 2/13/2014

I wanted to paint my car so I searched around and found the company that seemed to be the best in town just from the reviews. After the job they did I am glad I went with them. more

Reasonable but would have liked some follow up 2/6/2014

Salem Autobody & Paintworks fixed the dent on the front of the vehicle and turned out well for a couple of months and then the dent came back. But I haven't contacted them about it yet. I like that they accurately gave me an estimate before I brought the car in and that was what they charged me. more

They're wonderful 1/24/2014

Salem Autobody is a perfect example of a good business that knows how to deliver customer service. They're always friendly, efficient, and informative. They always do an excellent job and never try to upsell me. I've been using them for a couple of years now and they've done many stellar painting jobs for my vehicle. Matt is very professional, thorough, and communicative. They charge a very fair price and I'm definitely going to continue being a long-term customer. more

Really good 1/8/2014

Salem Autobody & Paintworks does regular auto body work for me as well as fixing springs that break in the rear door of my truck. What I like the most about Salem Autobody is that they're flexible. If something breaks and I need it done now or have to go somewhere, Mike is pretty flexible to make some adjustments and accommodate by picking up my truck to make things happen. more

Fair price and great work. 12/16/2013

I've used Salem Autobody & Paintworks twice. Both times were for damage to our motorhome. Both times, they did an excellent job at what I considered to be a very reasonable price. more

Able to match colors for us. Good and timely service. 12/6/2013

We used Salem Autobody & Paintworks Inc. to repaint some cabinet doors in order to match the color with the colors of some of our other machines. I stopped in to their location, as I was getting quotes for the five doors we needed to have repainted. After deciding to go with them, we brought the doors in and picked them up when they were complete. They were really good about timeliness. They had everything done by the time they specified in the quote. They were able to match everything really well, too. We were really pleased with the service and product that they provided. They were very reasonable and overall, did a good job. If we need anything else like this done, we will go back to them. more

Wonderful experience. They know how to do things RIGHT. 11/8/2013

We have used Salem Autobody & Paintworks Inc. three times now. We have used them for personal (out of pocket) needs as well as insurance claims. We have dealt with the same exact person each time, which has been wonderful. He knows us, and we know him. The communication is very good. They never give us any problems. They make the scheduling process very simple for us. Their work is great. On one occasion just six months after they repaired our minivan, the sliding door began to give us issues. We brought it back to them, and they made the necessary adjustments at no additional cost. It's been an excellent experience. They stay within budget, and they complete work on time. We love going there because they do things RIGHT. more

They did pretty well. 11/4/2013

The people at Salem Autobody & Paintworks Inc. got me right in and were really good. They did some painting on our RV, which is a different type of job. You can still kind of see where a hole was. The painting wasn't perfect, but I really don't think anywhere else could have done any better. more

I never had any complaints. Smooth experience. 10/10/2013

Everything went very smoothly, thanks to Salem Autobody & Paintworks. They replaced the front bumper area that had been damaged on my car. They worked with my insurance company. They got everything done like they said they would, when they said they would. There really weren't any issues! more

Professional & satisifying 10/4/2013

Salem Autobody & Paintworks went above and beyond. After Ray, the owner, evaluated my car, he initially said that the repair I needed would have require a new factory built piece. After I explained to him that I really wished he didn't have to order the part because of expense, he had his guys look at it and decided it could be done without replacing the part. It would have been a routine job with the new part but he worked with me to reuse mine and made it work. I get compliments on the work they've done for me. Rod G. more

Excellent, timely service 9/18/2013

We've been a customer for about 15 years. Recently, my wife had an accident and Salem Autobody and Paintworks were very good about it. I liked that they had a rental car ready for me. The repairs were done when they said they would be done. I'm happy with their service. They do great work. You don't need to worry with them. They're very good. more

Extremely helpful, pleasant attitudes 9/6/2013

Salem Autobody & Paintworks Inc. took excellent care of my car. I was very pleased with their attitudes and how extremely helpful they were! They even gave me a ride home while they fixed my car. I am ninety years old now, so I am not driving anymore, but if I were ever in the unfortunate situation of a car accident again, I would definitely go back to them to take care of me. I certainly recommend their services! more

They'll meet your needs in the quality of their work and their personal touch 8/9/2013

I went to Salem Autobody & Paintworks to get an issue resolved that a dealership didn't seem to want to accommodate me for. Mike was immediately helpful and came forward with a lot of offers to expedite the process and make it go smoothly. Anyone would be very pleased with the quality of Salem Autobody's work and the personal attention that they gave to me. more

Timely with what they were given to do 8/5/2013

Salem Autobody and Paintworks did some body work on my truck and it turned out very well. They were excellent! more

They knew what they were doing and did it well. 8/1/2013

Salem Autobody & Paintworks Inc. installed a new awning on my RV because the old one was all torn up. They did the work in a timely, professional manner, and gave me exactly what I was expecting. I also noticed how knowledgeable and accommodating the staff people were. It was a very good experience. more

The whole experience was negative. 7/18/2013

I was happy with the way the paint job looked and everything. I'm not happy with the way Salem Autobody & Paintworks Inc. just did the bare minimum. This wasn't an insurance claim. I had to climb under my car at one point and I noticed there were three holes where there are supposed to be connectors to the frame holding my bumper on. They might not have had to be there in the beginning, but they certainly are supposed to be there now and they aren't. They really did the bare minimum. When I took it to the first place I was thinking of repairing my car, they actually said they were going to trash the bumper and order me a new one because the crack that was there because of my accident was un-repairable. Salem Autobody didn't go the extra mile, weren't very helpful, and I will not be bringing them my car again. I would not recommend them to anyone else. When I first saw the car it looked good, but then when my brother and I started examining it it wasn't. more

Wonderful. 6/13/2013

They were wonderful. The service was excellent and things were done on time. We were kept well informed with emails and phone calls. more

Ray has a great service crew 6/5/2013

Salem Autobody and Paintworks has a very good painter there, who has been there a long time. Bruce, who works on the body of cars is really great too. I know a lot of the guys by name and as soon as I get some money I am going to have them recondition my car because they haven't painted my car in 15 years but it still looks pretty good. I wouldn't hesitate to take anything there-buses, trucks, and cars. I have been using them ever since Ray bought the shop from his brother and he runs it so smoothly. It's been more than 16 years and they really know what they are doing. Great workers, great work. more
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Owner Message
  • Salem Auto Body & Paintworks has been around for over 30 years and is here for all your auto body repairs and painting services. We're not satisfied 'til you are! We can handle all of your car, truck, bus, and RV auto body repairs and painting!

Additional information
  • Hours: Mon 08:00am-05:00pm, Tue 08:00am-05:00pm, Wed 08:00am-05:00pm, Thu 08:00am-05:00pm, Fri 08:00am-05:00pm
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