Sai Travels

I purchased a round trip ticket from sai travel SFO-KHG-SIN-HYD. The Air Lines invoved were Cathy & Air India. Air India has code share with SilkAir to fly from SIN to Hyd. On Oct 31st 2005 this code share agreement was terminating. I knew this but he in spite of being a travel agent did not know this (His name was Mohan or something). I requested again & again to him to put me in some other airline that actually flies from Hyderabad, but he did not listen. Well, I had to pay some extra money to cathay pacific to make that change for me in Hyd, they were very helpful.\r \r But I have decided never to buy any tickets again from Sai Travel, who doesnt even know which aitline is flying where or flying at all. Pros: I cannot think of any except cheap ticket that may work 75% of times. Cons: 25% of the times you will find stranded in some remote country with a worthless ticket in your hand issued by Sai Travel. more

I dont know if this is travel agents fault or Airlines fault. But till date I have not recieved any reply from Either. I had booked my self from SFO To Bombay on Cathay for Tavel in Feb - paid in October. On the day of my flight I was told at the airport by airlines that the travel agent had cancelled the ticket and provided a printed proof. Off cource I couldnt contact Sai Travel at late hours. I later emailed Sai Travel andl also called them, their answer was they dont know what happened, and they said they have asked Cathay for an answer. Till Date I havent recieved any answer from travel agent. The airlines personnel at the airport said that I have to deal with Agent since they cancelled the ticket and I had paid them. Off course I disputed the charge on Card. more