SOS Xtreme Comfort

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10 E Village Rd
Tuxedo Park, NY 10987

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(845) 351-4700
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SOS Xtreme Comfort - Tuxedo Park, NY
Reviews
( 85 )
( 19 )
( 4 )
( 0 )
( 5 )

Best

Sue H is very patient and clearly explained my options with regard to the programs you offer. She is the best at her job. Thanks. Dona Church.

Worst

Do not use this company for anything. if you want to be tried like dirt be talk to by the most deplorable customer service personel then they are for you. if you owe them a dime t...

Oil Boiler fumes in house 12/9/2014

Woke up to a smell and found it coming from the Oil Boiler that heats both domestic hot water and baseboard heat. I immediately turned it off and called SOS and they arrived within 4 hours. Explained to technician the problem and he immediately got to work on it. After cleaning the black soot from boiler and chimney pipe he replaced defective parts and performed performance check. He left the site clean and was very professional throughout the visit. We had our heat and hot water back. Its back to running quiet and no more fumes. Great Job! Very satisfied. more


Excellent service. Very competent and courteous staff and technicians 11/25/2014

I have had SOS as my oil and associated service provider for over a decade. Every one I have dealt with, from office staff to the technical team, has been extremely responsive, courteous, dependable and highly competent. I would highly recommend them. more

Hot water heater install experience 11/24/2014

Had an issue with our hot water heater and called SOS to either repair or replace. Once a solution was found, the techs were at my house at 5.45am the following morning as I had to get to work. They were thorough and made sure the entire system was to their standards including the furnace. Great techs SOS- Thanks for taking care of my situation in a timely and professional manner.. more


Our Great Experience with SOS 11/16/2014

What a contrast to what was happening to us with the "other" oil company. Since changing to SOS Fuels several years ago, we have NOT experienced: oil freezing in the lines, boiler breakdown, or running out of oil -- Thank you!!!!!!! more

"NO" Customer Service 10/20/2014

Not interested to please existing accounts !!! more

technician Tim#67 10/9/2014

Tech Tim #67 was very courteous, knowledgeable and took care to assure that everything was working properly and clean. more

This company has been loyal to us and my family for many years. 7/31/2014

This company has never failed to be there for all of our heating needs. The service they give is wonderful. I will continue to be a loyal customer. more

Extremely professional, thorough, knowledgeable, and caring. 7/28/2014

My experience in working with SOS Extreme Comfort has been excellent and I am highly satisfied with the outcome of their work. We have been in our house for over 50 years and have had many HVAC Oil delivery companies come to visit us, but none as friendly and caring as these folks. They are the best people to do business with, they work efficiently to get the job done in a timely manner and their demeanor is highly professional and courteous. They have continuously gone over and beyond what I have expected of them, and they leave my home in pristine shape every time they complete their service call. I would absolutely recommend these folks to anybody in the local area who is in the market for a quality HVAC heating oil provider. They are great to work with and you will not be disappointed with the results and service you receive from them. Alice Tanner more

Positive Experience 7/16/2014

Pleased with SOS in every way. more

Pleasant, responsive, prompt 6/21/2014

Everyone I have dealt with at SOS from account set-up to service advisors to field technicians have been wonderful to deal with and very competent as well. more

SOS Fuels is Second to None! 6/16/2014

I've lived in my current home for 27 years and SOS is my third and longest fuel oil provider. The customer service is excellent, honest, and reliable. I also appreciate the included oil additive to prevent freezing in the outdoor tank that was also installed by SOS. Keep up the great work! Also thanks to Liz P for her attentiveness in email when I have questions. more

Outstanding customer support 6/16/2014

First class field technicians and prompt deliveries. more

I FIND SOS TO BE RESPONSIVE TO MY ISSUES IN A TIMELY MANNER. 6/11/2014

I DON'T UNDERSTAND TO WHAT THE CAPTION IS REFERRING more


Excellent 6/6/2014

Bob was a great salesman with a lot of knowledge about going green. He answered every question I had and gave great advise as to what I needed to upgrade my central heating and cooling system. The install team lead by Chris was also awsome. They had consideration for my needs regarding the new design of extra ductwork needed. Thank SOS Xtreme for doing a wonderful job. more

Exactly as promised 6/4/2014

SOS was a pleasure to deal with. During the final precheck visit we discovered I had made an error on the contract I signed and SOS was able to fix the error and ensure I got the system I wanted. the installation crew was friendly, courteous, and quick. The entire process (removal of old furnace, installation of new furnace and installation of AC system) was completed in 1 day and the installation quality was very professional. more

Personnel were outstanding. 6/3/2014

The quality of work & attitude of your people were just great. Glad I am with SOS more

Tim #67 was proffesional in every way. I feel confident that he serviced my heating unit thoroughly and efficiently. This is my first experience with SOS Fuels and I'm very pleased. 5/21/2014

Tim #67 was proffesional in every way. I feel confident that he serviced my heating unit thoroughly and efficiently. This is my first experience with SOS Fuels and I'm very pleased. more
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