Russell's Heating & Cooling

Andrew and Steve once again has proved Russell's true professional service. I have used them since 1993. These guys are the true American pros. They had me up and running in 5 hours with a brand new system. Thank both of You guys and Roberta for the good deal he made available to me. more

Chad did a wonderful job. He was on time. He told me what he was going to do. He explained as he proceed and thoroughly answered my questions. He replaced a part, gave me the discounts I was entitled to and explained the warranty. Would love to have return to service my units. more

Roderick Mowatt was our technician and we are very happy with his service. more

Great experience with the service on a A/C trouble call. Very knowledgeable, professional and provided solid future upgrade recommendations. Thanks! more

I had a very competent A C check up with Russell's Heating and Cooling The service Tec. Berto Autry was very pleasant and i recommend the co. more

Just wanted to say Thank you Rocco Catalano job well done! more

I had the greatest experience today having my air conditioning unit checked By Rocco. He explained every step of the way. I had a full understanding of why I needed certain parts. Thanks for the great service!! more

Mike H was on time, professional and very thorough while checking and servicing my home AC/Heating system. I have never had a bad experience with Mike or with Russell's Heating and Cooling. I recommend them to anyone who may need trustworthy and professional home system service. more

Eric Garner is very knowledgeable, thorough and recommended a new system to us but without pressure just the facts and he set it up and within days we are comfortable with brand new York system. Thank you Eric and Steve and the entire Team! more

Great experience and techician more

Steve Davison and Justin did an outstanding job installing our heating and a/c system. They arrived on time, they were very professional and very patient in answering our many questions. They were very neat and cleaned up to our satisfaction. They did not leave until we were completely satisfied. We would highly recommend them to anyone who wants a trouble free installation . Barbara and Jim sims more

Chad Tisdale was at all times most professional and polite, and worked very hard to perform our semi-annual checkup, much of the time outside in very cold weather. When we unexpectedly discovered significant mold on the insulation backing of the two panels removed from the inside unit, he assisted me in the time consuming job of first removing the insulation from both panels and then scraping the residue [mold, glue?] from the panels. This work had to be done outside in the cold weather. Chad took the time necessary to complete this unexpected task, as well as performing the complete semi-annual check. We appreciated Chad's hard work and professional approach to his work. Russell's Heating is very fortunate to have Chad Tisdale as an employee and we would welcome him back on future service calls. We would appreciate it if someone @ Russell's Heating would call us to discuss the replacement of the insulation mentioned above. I have saved a sample from each panel and anticipate having it tested at the state lab to see what our exposure may have been. I have experienced some serious respiratory problems and am hopeful, of course that the elimination of the significant mold may be helpful. Thank you. Sincerely, /s/ Jeff Russell more

Berto was very professional in assessing the problem with our heating system. He told us the problem, what was needed to fix it, and he repaired it. Great service was provided. more

Steve Davison and his helper Ryan installed a Lennox gas furnace and evaporator coil in our 3rd floor attic crawl space in Nov. They did an excellent job protecting the stairs carpeting and 3rd floor carpet. They installed a new line set on the exterior of the house and around the crawl to the unit. The workmanship was very good. The unit operation was checked that day and today 12/21/2016 it continues to functions perfectly. Steve and Ryan were professional and pleasant guys to have install our new unit. more

Berto did a great job explaining things and answering my questions. more

Great experience. Picked Russell's since they provide services through Costco. Sales Rep, Eric, answered all my questions. The lead tech, Steve Davison, and his helper Ryan, were outstanding. Bother were polite and professional. Work was first class. No wasted time. I will definitely ask for Steve when the time comes to replace my upstairs system in the future. Very satisfied with all of the work. more

Techs Steve Davison and Markele were very professional in the installation and cleanup. Arrived half hour earlier which was great and didn't stop until the installation was complete. more

Rob Wills was our technician who came out to help us with our leak in our fridge. He did it very fast and made sure everything was working good before he left. He even cleaned after himself and helped us clean out the fluid that spilled. He was very friendly and caring. more

Steve did an excellent job installing our new AC unit. more

Chad is a great Service Technician. He is very professional, polite, and friendly. We love Russell's Heating and Cooling! more