I hired RBS Concrete to renovate my swimming pool, install steps, a new liner and a new concrete deck. Although there were delays during the process, I really liked Robin and was patient.. She even brought her little girl to my house. She was quick to respond to a small leak at the skimmer, but, after a couple of months, we noticed we had lost almost three feet of water, she kept putting me off about fixing it, and then stopped responding all together. The skimmer she ""fixed"" with caulking is already leaking again. I have come to find out caulking is the wrong thing to use on a pool leak. To add insult to injury, , when we turned the pump on to begin opening the pool, water is gushing out from UNDER the concrete. So much that we cannot circulate the water, without losing it faster than we can put it back in with a hose. I now have a pool full of something like pond scum in my back yard. I have emailed and left several desperate phone messages, NO response from Robin. I can't afford to have someone else fix it. My only other recourse is to fill it in. I trusted her to stand behind her work - WOW was I wrong. I am disappointed in her and in myself for trusting her.
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