I highly recommend Royal Steamers. I was 100% satisfied from start to finish. Strong customer service is obviously a high priority for this company. Scheduling was quick and easy – The owner (Royal) was friendly and professional, and the prices are very reasonable.
I needed a really good carpet cleaning - we were about to put our House on the market, and really did not want to spend the money for new carpets.
Royal was very helpful in scheduling the appointment in to meet our schedule, even though I did not have time to be there myself. The owner, Royal, let himself into the house, cleaned and even gave me a call when he was done. Once I did get to see the carpets, I was completely floored by the results. He did a better job than any of the other carpets cleaners we had tried over the years, and got out spots that I thought were permanent. I was amazed that they took the time needed to get the work done right.
The best part is, they not only got my light colored carpets looking like new, but guaranteed the work. He even said to give it a week, and if any stains came back we should give Him a call and they would come back and take care of it free of charge.
I only wish we had found them sooner. Anyhow, happy ending - we did not have to buy new carpets, and I now have a great carpet cleaner for our new house!
Thanks ROYAL STEAMERS
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