Round The Clock Cleaners Inc

We have had nothing but excellent Service over the years at Round the Clock, and we have always been very happy. The prices are fair, and the service is second to none. The owner is very friendly and always makes sure we are happy! more

went to the store first time and hopefully last time. went there to dry clean my expensive shirts with a coupon from the website. When I gave the shirts I made sure they do dry cleaning not laundry and I asked the person at the counter repeatedly. He made sure it would be dry cleaning. When I went to pick up the shirts, I came to know they did the laundry not the dry cleaning. When I asked him the coupon I gave you was for the dry cleaning and when I asked you you assured me. His reply was I didnt explain it to you because I thought you did not know the difference between dry cleaning and laundry. Extremely poor customer service and they try to rip you off. \r \r No Pros, All cons. \r \r Please do not go there. Pros: No Pros Cons: Poor customer service, false advertisement, ripping off people more

Don't use Round the Clock Cleaners if you value your clothes! As the CitySearch site guidelines prohibit me from discussing any damage the Round the Clock Cleaners at 115 Lake Ave in Pasadena may have done to a vintage coat and to my wedding dress, I will, instead say that I found their employee to be ignorant of basic facts regarding the care and storage of fine fabrics. Further, the employee was unhelpful and I ended up paying just to get my clothes back. \r \r Their cleaners seem to attack even very delicate fabrics with unremitting brute force, and their clerk is patently unapologetic when confronted with the evidence of their errors. When I pointed out problems, the clerk offered only her ignorance of basic fabric care and storage as an excuse for shoddy work. I do understand that there will occasionally be probelms dry-cleaning certain pieces, but I expect a professional dry cleaner to know the basics about caring for silks, cashmere and other fine fabrics. Round the Clock did not even do that.\r \r I will never do business with Round the Clock Cleaners in Pasadena again, and I will strongly advise everyone I know to do likewise. Please let the $135 I paid these people for horrendous work and rude treatment be a warning to you to avoid this dry cleaning establishment at all costs.\r \r Don't trust Round the Clock Cleaners! Cons: Poor knowledge, unskilled, unhelpful customer service more