Roto-Rooter Plumbing & Drain Services

3.9
18 reviews
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id: 30890225
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12898 Westmore St
Livonia, MI 48150

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(248) 646-1129
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Reviews
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( 4 )

Best

Antonio Garcia was very friendly, professional and experienced. He left everything clean and neat. Quick response. Very satisfied.

Worst

Technician Marvin was great, however $300 is too high for cleaning out a drain. would not recommend or use this company again.

Editorial review from Citysearch 11/21/2014

Kitchen drain to main line plugged. Tried everything without success. Called Roto Rooter around 3 or4 p.m. and made request for service. Around 5 got a call from the technician who said he was on his way. \r He power snaked the line and all is well. Nice job, prompt service and clean up too. more
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Editorial review from Citysearch 10/31/2014

Excellent, outstanding service from Mitch. Replaced a ball valve to the sprinkler system which another company installed only two years ago. Thanks, Mitch more
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Editorial review from Citysearch 5/4/2014

Had my sewer drain clogged with tree roots. The technician was great, even played with my dog who can be a bit crazy. Showed up quick, got the problem solved, and was on his way quickly. Very polite, gave some good suggestions but didn't try to talk me into any other products. Very happy with the service. more
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Editorial review from Citysearch 4/25/2014

I had an emergency plumbing problem and Roto-Rooter came out almost immediately after I placed the service call. They quickly assessed the problem and corrected it. They gave me the price upfront so there were no surprises. Much appreciated - more
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Editorial review from Citysearch 4/22/2014

Outstanding work - the service provided was excellent. On time, very responsible, and corrected my issue (outside sump line). Mark - the guy that worked the project - knew his stuff and was very professional. Will use again... and would highly recommend. more
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Editorial review from Citysearch 4/7/2014

Sewer begin backing up called Roto Rotor, excellent service, very friendly, professional and experienced. Came out exactly when they promised and took care of the problem quick and expertly. Would highly recommend them. more
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Editorial review from Citysearch 2/27/2014

Quick response time, I flushed a cell phone down my toilet and was panicked that it would cause a back up. A tech was dispatched the day I called and came after 5 pm which was great. He discussed our options and successfully retrieved my cell phone and saved my $700 toilet. Great service. more
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Editorial review from Citysearch 2/26/2014

Great service. Russ(tech428)from the Livonia location was a pleasure to talk with. Seems we had things in common. He wore the little shoe cover things even though I told him not to worry. His work was quick, he answered all my questions. He cleaned any mess that was made.Everything is working as it should. He fixed the leaking shower faucet on the hot side, , replaced both washers. And found the bath tub Bath weight that broke off and fell down. I'm in SCS, so I'm a bit farther than expected but they called to confirm my appointment and then even called to say The Tech(Russ) would be hear within the hour.I will defiantly be using Roto Rooter again with what I cant do myself. \r more
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Editorial review from Citysearch 2/12/2014

My experience with Roto Rooter was very pleasant one and the technician Mike was very helpful when asking questions. that I asked about my drains ......... more
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Editorial review from Citysearch 1/7/2014

Satisfied customer!!! We were having drain back ups and called to schedule appointment customer service was great apologized for extended appointment time due to winter storm, received courtesy call on day of appointment that worker was on his way. mark showed up very professional, explained and showed problem and what needed to be done. Very professional. Will definitely recommend to a friend. more
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Editorial review from Citysearch 1/3/2014

We had a water line crack from becoming frozen. Made a phone call to Livonia team. They had someone out within a few hours. Lead technician was helpful and explained what needed to be done and apologized that he couldn't do the work there due to his truck not having the equipment. He prioritized it back with his office for next day. I got a call 1st thing in the morning that plumber was dispatched. Kat arrived and was friendly and worked quick to repair the broken sections! My tenants were happy that water was restored quickly. Thanks Roto Rooter Livonia! more
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Editorial review from Citysearch 8/31/2013

The young man was very helpful and informative. He made sure to let me know preventive action for the future. I've used their services before and time and time again they do an outstanding job. \r \r Thanks. more
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Editorial review from Citysearch 6/7/2013

Mark Moore was very friendly, professional and experienced. He was especially sensitive in talking with my 84 yr old father in law about elimination habits and explaining plumbing issues with him. He left everything clean and neat. Quick response. Very satisfied. more
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Editorial review from Citysearch 8/15/2012

Roto-Rooter Plumbers\r \r A lot of thanks to Roto-Rooter they came out to the Dertoit Lincoln Park area right after I call them. My Plumber Tech introduced himself and went straight to work, Believe me I was under seige by all the water in my basement and not long after he got here the water was down and out.. Highly recommend them to any and all.\r \r Big Thanks,\r \r D. Wheeler more
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Editorial review from Citysearch 7/9/2012

Roto-rooter came out for a back up sewer in basement. I took the day off work to get this done. When the tech told me $676 just to snake out the line I almost fell off my chair. Since he was there and I didn't want to miss another day of work I said ok. Since then have talked to other plumbers and they told me that is one of the biggest rip offs they have heard of. more
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Editorial review from Citysearch 7/9/2012

Roto-rooter came out for a back up sewer in basement. I took the day off work to get this done. When the tech told me $676 just to snake out the line I almost fell off my chair. Since he was there and I didn't want to miss another day of work I said ok. Since then have talked to other plumbers and they told me that is one of the biggest rip offs they have heard of. more
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Antonio Garcia was very friendly, 5/24/2012

Antonio Garcia was very friendly, professional and experienced. He left everything clean and neat. Quick response. Very satisfied. more
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Antonio Garcia was very friendly, 5/24/2012

Antonio Garcia was very friendly, professional and experienced. He left everything clean and neat. Quick response. Very satisfied. more
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plumbing problem at office 4/30/2012

Recently had an issue at our office and Darrell came to our rescue. We were notified when he was on his way, and arrived very quickly. He was friendly and worked very quickly to fix our problem. more
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Owner Message

  • As the coronavirus (COVID-19) continues to disrupt daily life, Roto-Rooter wants to assure homeowners and business customers that we are taking steps to help our employees and customers stay safe and healthy.

    All Roto-Rooter plumbers and water cleanup team members who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after every service visit.

    In order to ensure maximum effectiveness, weve instructed our service technicians to uphold and enhance our already strict cleaning and disinfecting measures to ensure the safest possible work environment. Additionally, were following CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus, including:

  • Wearing personal protective equipment
  • Eliminating physical contact, including handshakes. Well use only non-contact methods of greeting
  • Maintaining effective social distancing when possible
  • Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity
  • Using hand sanitizer
  • Using disinfectant products to ensure touchpoints are clean in workspaces, vehicles, and on equipment
  • Sanitizing shared-use devices such as tablets and clipboards customers should consider using their own pens to sign paperwork

Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
  • Payments: American Express, Cash, Discover, Master Card, Visa
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