We had a water line crack from becoming frozen. Made a phone call to Livonia team. They had someone out within a few hours. Lead technician was helpful and explained what needed to be done and apologized that he couldn't do the work there due to his truck not having the equipment. He prioritized it back with his office for next day. I got a call 1st thing in the morning that plumber was dispatched. Kat arrived and was friendly and worked quick to repair the broken sections! My tenants were happy that water was restored quickly. Thanks Roto Rooter Livonia!
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