Roto-Rooter Plumbing & Drain Service

I had a sewer problems because of the root from my tree and I call roto rooter on Oct 23, 2011 and John Cronin was very helpful and explain clearly to me and my dad and he was very nice and the services that he did was excelent and I recomended John Cronin if I have problem. Thanks John more

we called roto rooter during a family emergency and John Cronin was very helpful. more

We noticed a sewer backup late in the day so we were afraid it was too late to be fixed until the next day. But the plumber arrived in about an hour, used the snake to break through tree roots, and completed the job before sunset. I would highly this company. more

On Labor Day we had a sewer backup that exploded in the backyard. They came in about an hour and snaked the line and even helped clean up the mess. I would definitely recommend this company if you need help... and quickly. more

Getting ready for work this morning our toilet started to gurgle & the tub started taking on water-from the wrong direction. I called one plumber on a friends advice-He showed up in less than a hour, I told him our situation. He then proceeded to tell me the only option we had was to dig & replace. After saying good-bye to him, I called Roto-Rooter. Tim showed up less than a hour later, we talked, he called for another Plumber to help with the snaking. Less than a hour the water was flowing again. I'll recommend Him to anyone who asks & a few that don't . Thanks so much! more

We had backup in our main sewer line on Mother's Day. After calling Roto Rooter plumber in San Mateo, they responded & were onsite within a little over an hour on a holiday, provided service with great attitude and had us back running within 30 minutes. I highly recommend their work. Jeff more

Victor was courteous, efficient, and thorough. When I made the call to Roto-Rooter the dispatcher was also pleasant and courteous. more

On a Saturday when our kitchen sink was backing up into our washing machine, this Menlo Park plumber was fast and effective. Victor was calm and helpful while teaching me a lot. A bit pricey, though. more

Freddy arrived on time and we talked over the problem. We had replaced the origional Terra-Cotta sewer line with a plastic line about 4 years ago. It runs about 80 feet through 2 back yards before it reaches the main sewer. Rather than take a chance Freddy called for a camera to check the line. The camera showed what we thought. The line was about half full of sludge. He routed it out with no problems. A good job well done. No mess, no fuss. more

Luis arrived right on time, calmly assessed the situation, clearly explained my options and proceeded to do a quick thorough job of fixing pipes clogged with years of sediment. He put in quality time and effort to make sure everything was flushed out and in working order and even helped replace the wax ring on a toilet to ensure no future surprises. This was done after he had hauled heavy equipment up to the roof and climbed up and down the ladder many many times to make sure everything was good. I'm definitely a fan and its all due to Luis' hard work and attention to detail. more

On Saturday February 12th all of a sudden toilets, sinks, tubs, shower - all had plumbing problems - what a mess! Roto Rooter to the Rescue - they had people in our area and came right away. Since they had to go on the roof, the technician called for backup and they also came immediately. Problem solved in a very short time. While here, we discussed other potential issues and they suggested a supervisor come with a camera to create a DVD for us showing us any additional problems. We are very pleased to report no immediate issues. Technicians (all 4 of them) were polite and left the bathrooms functioning fully and clean. Well worth the expense to get a messy problem taken care of very quickly, especially on a weekend. We have used Roto Rooter in the past and their service cannot be beat. We will certainly use them again and recommend them to our friends. Keep up the good work! more

Super Bowl Sunday at 3pm with a house full of people, we discovered our sewer line had backed up and released super nasty raw sewage on our lawn. We called Roto-Rooter! We were told they would be over within two hours. We received a follow-up call shortly after letting us know a serviceman was on the way. We even received email confirmation with a link to check our status. Tim, our serviceman, arrived in less than an hour, ran thru the costs which were less than expected given that it was a Sunday, fixed our problem, provided us with details about how to avoid this in the future, ran a second test to make sure the blockage was resolved, then he actually cleaned up the nasty raw sewage on the lawn (including the weeds and grass) and took it away with him. It was like the problem had never occurred. This is the best plumber in San Mateo!! more

I was stuck one evening with a kitchen drain overflowing and I called Roto Rooter in San Mateo. "YES we can have someone out tonight! " they said. I could not believe a service call could be had at 9pm with no extra fees. The service technician arrived within an hour, and he was so polite. It took him approximately 45 minutes to fix, and I was good to go. He explained what happend and told me how to prevent it, also he walked thru pricing before he started. Really great service and I will call them again if ever needed. more