Roth Heating-Cooling PLBG-Elec

I love to do business with Roth Heating and Cooling. Every time they send somebody out I????m impressed with their professionalism and experience. This year they sent out technicians to perform a plumbing and electrical inspection, for free. Stating it was simply a courtesy inspecion to their loyal customers. Ken W. did my electrical inspection. Again, extremely professional and experienced. For several years I????ve been ignoring my broken gas fireplace thinking it was a major repair. Ken fixed it in five minutes. It was simply a switch issue. Ken, thank you so much. I now have a warm cozy room. Jackie Hiatt more

Great service. Joel was very attentive and researched our situation. He found items to adjust in our vent system to correct the situation. He listened and focused upon our needs. A very good experience. more

Our furnace suddenly was not putting out heat and struggled to stay above 62 degrees, so we called Roth. Aaron K., came out and discovered that there had been a power surge, and he was able to reprogram everything, cleaned filters, and gave the furnace and heat pump a good check over and now things are fine. And this was an emergency call. Aaron was great and continues the fine string of great service we have received from Roth not only for heating and cooling but also our plumbing and electrical needs. Tip of the hat to them !!!! more

Roth technicians are always so friendly and knowledgable. I appreciate that they are on time and call the day before with a reminder. more

Used Roth for the first time last week. I had a plumbing job in Oregon City and they were quick and reasonably priced. They originally scheduled Beau (the plumber) to come out to give an estimate (cost = $78 which would be applied to the work) in 5 day's time but Beau finished a job early and was passing nearby Oregon City so Roth called in advance and we were able to reschedule immediately. Beau took care of the plumbing that same day and his time and materials were reasonably priced. I will use Roth again. more

Roth Heating & Cooling offers excellent customer service. We've had them work on our plumbing, install a gas line, done electrical work and replaced both our furnace and water heater. I wouldn't dream of calling anyone else - they do great work and always leave their work area cleaner than when they arrived! more

We have now had out gas heater and AC serviced by Roth for over three years. They come out twice a year, in the Fall for the gas heater and in the Spring for the AC. Their service folks are professional, knowledgeable and thorough. In addition, they are on time, friendly and well trained. When talking with them during the service visit we have learned that this company is a stickler for keeping their staff up-to-date with regularly scheduled training updates and continuing education. We have been very pleased with this regular maintainence process and when the times comes to replace our equipment this company will be at the top of our list to get the first quote for a new heater and air conditioner.\r \r With much appreciation,\r The Brown's from Charbonneau more

Technician, as always, was corteous, polite and professional. They helped diagnose an issue that took time and effort. The work was done properly and efficiently. Roth personnel are consistently excellent in performing their services. more

After having my heating system serviced, I recently had issues with noise coming from my heat pump. It was making noise when serviced and the gentlemen who serviced it explained to me the problem and fixed it. Within 30 days, noise was again coming from the unit. The weather made it difficult for Roth to come out immediately as there were many people without heat and I at least had heat. Hugo came out on Tuesday and explained what was happening, fixed it and did not charge me for the service. He was extremely professional and a pleasure to have in my home. I have a maintenance agreement and have noticed that every time someone comes to my home for servicing, they are very thoughtful about covering their shoes upon walking into my home and very pleasant.\r Thank you! more

Roth Heating has done numerous jobs for us, such as replacing our electric water heater and furnace with gas, converting our heat pump to an A/C unit, replacing a hose bib & changing the water line to our fridge from running through the garage to running through the kitchen cabinets...also hooked up can lights in our kitchen. Each & every individual we've spoken to/met has been professional & courteous. They really care about their customers. Thank Roth for being our go-to! more

Very impressed with their prompt response and excellent service. We called them on a furnace maintenance and inspection for a pending sale on our property. They were able to come out the next day! Thank You! more

Very impressed from start to finish with Roth and the hard working folks that installed our new A/C unit. They were timely, professional, and friendly. I recommend them to anyone!\r -Rick Benevento more

Bought a furnace and a/c unit through Costco who contracts with Roth. First Garth came to my house and clearly explained what units would be best and why. Next Matt came a few days prior to installation, took many pictures and made certain we were on the same page about what would be done, where things would go etc etc. Then a team of people headed by Sam Livesay showed up for installation. Over the next 40 hours they earned my trust and respect. Sam was on top of every detail, always one step ahead of me. The job was completed perfectly and efficiently. It was a joy to watch them work. I could not more highly recommend this team from Roth. more

This is the 2nd time I've worked with Garth on purchase of heating and cooling equipment from Roth. Last year I did extensive research on a new system for a rental unit. I found Roth's prices through Costco's Lennox program to be competitive. Roth's installed price was roughly $2500 lower after tax credits and Costco rebates than the competition on a new heat pump and back up electric furnace system. The Costco rebate was $1000 of the $2500 savings. \r \r This year, I contacted Garth again for a new gas furnace and AC for my own home. He suggested Roth's Earthsmart equipment as it well built in the USA by Goodman, and also a great value. \r \r Garth's quote was @ $1000 lower than the competition (Carrier) for a similar 96% gas furnance and 3.5 ton AC. This also included install of a new 50 gallon water heater as ours was over 22 years old. What also helped Roth win the business is the competitor's quote didn't include replacement of the old AC refrigerant lines. Adding on the cost of replacing the copper tubing and new insulation would have made the cost difference between Roth and the competitor even greater. \r \r Sam Livesay and his install team showed up at 8:30 a.m. They worked until around 8 p.m. to get it all done in one day and make sure everything worked. We even had hot water again by @ 6 p.m. that eve! AC and heat worked and the improved ducting they corrected coming off the AC coils will push more heat flow upstairs in the winter and more cooling to our upstairs in the summer. \r \r The install crew was courteous, cleaned up and hauled away all the packing material and our old equipment. Thank you! more

I've not always been pleased with the service from Roth Heating & Cooling but seems it depends upon the technician. I want to compliment Jonas for the routine maintenance he did on my 3-yr old furnace and heat pump. He arrived on time, did a thorough job of cleaning the heat pump, and my furnace is performing better than it has for a long time. Good job, Jonas. more

We just had ""the works"" done to our 1922 craftsman house. Garth Hepler was first to come to our house and work up a bid. His knowledge of older houses and how to properly update the system was comforting and accurate. He talked through all the options and helped us create a heating system that fit our needs.\r \r It took three days to remove the old oil furnace and duct work and install a whole new gas furnace, gas line, duct work, supply and return vents... in other words, ""The Works!"" The crew was led by Kenny E., assisted by Chad A. and Jesse L., who did a fantastic job! Weaving the duct-work through an old basement like ours was not easy, but it looks so nice now! Every register was a custom fit, which they did such a nice job adapting to the old registers. They showed up right on time every day and were kind and courteous of our house and dog. \r \r Here was the kicker: At the end of day three, the time came to fire up the new system. With a small glitch in the system, a technician was called to figure out the problem. At this point, we had dinner plans that we couldn't cancel on. The crew left except Kenny, who told me he wanted to stay until the technician arrived and the job was completed. It was a Friday night and Kenny stayed till almost 8pm... keep in mind, he hadn't left our house since he had arrived at 8am that morning. He ended up locking up the house and texting my cell phone (by our request) when he had finished. Truly above and beyond work displayed by Kenny and his crew!\r \r Our house is warm and cozy and we love the end product. We couldn't be more happy with the work that was done. Every person along the way, from the people answering the phone at the office to the follow-up technician, was professional and helpful. We could not be happier with the quality of work and character of people this company employs. more

The process started off great, Garth did a really professional job when he came out to bid the job and help me decide which unit to purchase. The back end office staff misplaced the check I sent, after cashing it, but I had all my records and a copy of the check, so it got cleared up quickly. The next step was to have an installer come out and check out the job and then make an appointment for the actual installation. Glenn M. and Kody C. came out right on time and stayed until the job was completed in one day. Very professional guys and we are very happy with our new furnace. more

The whole staff was so great!! On time, courteous, professional, and thorough. My original repair turned into a new furnace and I couldn't have asked for a better experience. Everything went as originally planned, and you can tell they CARE about the customer experience, as every single person I came into contact with was equally as awesome!!! HIGHLY recommend !! more

Courteous and professional work. We are very happy with our new furnace. Also very happy with our AC inspection and maintenance. more

We had our heating and AC installed a year ago and had great service, the workers completed the job on time and were knowledgeable and careful in completing their job. They ask for our input and explained their work clearly. We were very happy with the job and the follow up with our new system. more