Rod's Japanese Auto Care

I brought in my vehicle, indicating the A/C would work when I started it, but then quit. Rod apparently is experienced and knowledgable, but I don't think he does the work anymore, just management. And he has trained his daughter, who takes the payments, to speak well with the mechanical jargon; I am sure this engenders trust among the women clients. Unfortunately, his actual mechanics are young and friendly, but don't perform as hoped for. I will elaborate. more

We just wanted to say thank you for going above and beyond our expectations. more

Rod looked at my car, right at the end of his day, when he could have easily said "come back in the morning" (which is exactly what several other mechanics said less than 30 minutes before). I had just driven down to Bellingham, going to New Mexico, on my way back from Alaska, so I needed help right then. My car was making an awful crunching noise whenever I went over a bump. It sounded like the wheels were going to come off. Rod quickly diagnosed the problem as a lose shock (I had just had another shop in Anchorage replaced both my shocks and struts). He pulled a wrench off his shelf, tightened one bolt on each side and bam, good as new. I offered to pay, but Rod declined, wishing me a safe trip. Many other mechanics would have taken full advantage of my predicament. Not Rod. One word: Honest. more

This was the second time I have had my 95 Passport repaired at Rod's. They did a very professional job both times, which is why I am a repeat customer and will continue to take my vehicle to Rod's for all my car repair needs. I have recommended Rod's to family members and friends, and would recommend them to anyone reading this review. more

With my car being paid off, I myself would NEVER EVER bring my car to a DEALER SERVICE again after warranty expired. Lets say they offered Me a "good deal" to trade in my Paid off car for a New one and all I came in was service and my car still made noises after. So I was hesitant to bring My car to any Mechanic again. Then... Pros: Service and repairs thoroughly explained Cons: There Drinking Water was too cold..whatever... PROS!!! more