Riverside Health Club

Have never seen any equipment tagged as broken... I am returning to competitive power-lifting and am very satisfied with the staff and equipment at RHC Eastside. My ony complaint is they close at 8PM on Friday. I'm looking forward to listing RHC as my training location when I start competing again! more

Tried this club out on with some coupons my friend gave me and think I'll stay at my current club. First reviewer hit the mark with the unusable equipment. more

I have been with this club for the past 10 months, and I must say it has been nothing but a good experience. They had a remodel done in the spring of 2010 and have totally redesigned the layout for the better. They have updated equipment, (benches, flat screens, etc.) and have given the place quite a face-lift. It's clean, & comfortable to work-out in. They offer several free classes, and discounted rates to members for the more ""Extreme"" classes. The staff is friendly, and the members seem to be quite happy, thanks to their management. I have made a few friends there (Though I usually don't chit-chat when I work out often) and it's good to see them when I visit. Most of the time people keep to themselves, but hey, that's how it is when you workout, this isn't a social club, it's a fitness center. Even though they are closed on Sundays, you can go to their Mount Vernon location at no cost and enjoy the use of their indoor pool. Even though I rarely use that benefit, it's good to know they have facilities open every day of the week. Great facility in a great town! more

Let me start off by saying that I have never had a bad experience at this establishment. I have always felt welcomed and the facilities are amazing. Riverside Health Club is always looking for ways to stay relevant and stay in tune with the members to make sure that they're getting the most out of what they pay for. Coming from a strong customer service back ground myself I've never been let down. The staff is approachable and if I do have an issue there is some one there to help me. In the first review the person stated that they were unable to continue their membership; Im guessing from that persons need to write a poor review that they weren't the most pleasant person to help serve. The fact that this person was ultimately upset that they did not try to cancel their membership in time and had to pay for one more month is obviously their problem and not the service provided. The great customer service is also outlined in the managers ability to stay calm and try to find alternative solutions for the problem instead of reacting poorly like the customer in front of her. i would recommend this facility over any other; you get what you pay for and then some ;) !!! more

I just completed the 3 month RX program here. I am so impressed with the program, the incredible trainers, and my fellow gym members who are so encouraging. I look forward to coming everyday, and I am greeted by the most fabulous staff, who really care about the success of the members, and work hard to make the members happy. Both of their locations make having a healthy body an incredible experience more

This place is great. Friendly staff--they all know my name. Serves all my fitness needs. They offer Yoga, Strength Training Classes, Cardio Classes, and tons of great options for Group Personal Training. The boot camp and BodyBugg Challenge they offer are killer! more

First off, I regard the Gym membership business model to be an outdated one. Charging people for a service, even when they're not using it seems disatrous from a customer service standpoint. more