Ricky Heath Plumbing Heating & Cooling

Had sewer break under my house, called Ricky Heath and he had plumber here by end of the day, they fixed the pipe and cleaned up the mess the pipe break made. I would not used another plumber in Macon. The price was cheaper than I thought it would be and the crew sent were professional and the girl that answered the phone when I called was polite.\r Think negative reviews are just people that do not want to pay after good job done. more

Best plumber in Macon! I am always pleased with the job done and the price for the work. The girl that answered the phone when I called was courteous and the plumbers did good work and price was fair. Ricky Heath is the only plumber I would recommend after using ""other company"" in Macon area that did not do job right. more

I have always had city or county utilities, so it was new to me when we moved into a house that has a aeptic tank. Ricky Heath came out with his service truck and explained all that I needed to know to properly care for my tank. He also checked all the plumbing fixtures and toilet tanks throut the home to make sure all was good. To me he went above and beyond during this first visit. He was polite and professional and so was the gentleman with him. His price was competetive and the response time was quick. I have found my plumber for as long as I am in Middle Ga. Thanks Ricky and great job. more

The negative reviews on this company are flat out crap. The lady I spoke with to request service was very professional, she phoned me before they came. The servicemen were extremely polite, respectful and while they made a mess they cleaned every bit up so I never knew they were there except for the fact that the repairs were perfect. These gentlemen did everything I asked for to a standard that was beyond the normal standard. The charges were not excessive and to be honest I had no problem paying their reasonable price for the service and the way they treated my home. I am a housewife with a husband in the military and it would have been so easy to take advantage of me, which this company did not. For those of you who wrote a negative review, perhaps you should tell the whole story, like WHY you were treated with disrespect. You get what you give, and for all those people reading these reviews, I strongly urge you to give these people a fair shot. They absolutely will not disappoint you. For those of you slamming them, be nice, pay your bill, and stop being ugly. more

Ricky Heath Plumbing has been very good to me and our family over the years. Lisa and Ricky are Professional in every way. They fixed our problems with septic, plumbing and gas over the years. I have been doing business with them for over 20 years. Pros: Fast , Dependable, Reasonable Price. Cons: None Whatsoever more

Lordy Lordy. I wish my niece would have found this information beforehand. Ricky Heath was to do a job for myself. All was kosher until the work he was doing was unacceptable quality, and was not what he promised. My niece contacted the company for me and to no avail she had a bad encounter with the office manager, Lisa Heath, who quickly pointed she was the owner's wife. She told my niece the job was done and plainly so be it. It did not matter to her the quality, care, or finished product. Repairing a line , we never thought we would be treated with such rude and careless concern from a business. The money was paid partially upfront, and then a separate check given mid project. They got their money, she made sure of it. This lady is very rude, very downing in her talk and conversation with you. She will cut throat you down in her talk, and smerky laugh at you over the phone with the problems you are having from a repair the company did! I have never had as much trouble or disbelief i more

I too had a bad experience with Ricky & Lisa Heath with Ricky Heath Plumbing Company. Mine was very similar to another poster. I trusted the Heath's in their word and agreement to do a job correctly. The job began and problem after problem arose. The job was taking longer than expected, which was delaying my business, the quality of the job was below standards, a huge mess was left for me to hire another contractor to come in and clean up/finish the job. Repairing a line was not supposed to be this much of a mess. I called the company to complain about the job and the overall quality, Lisa the owner's wife informed me I was getting what I paid for and if I wanted more work and more detailing, then the price would increase. I disagreed. Asked for a partial refund, she immediately declined informing me I was getting what I paid for. I would not recommend this business to anyone. more

Having incorrectly 'repaired' a waterline at my business, I asked for a partial refund of the re-negotiated, overly expensive price tag. I was pointedly told by the owner's wife that 'I obviously have PMS,and must be having a really bad bay' and they would, under no circumstance, return any part of the moneys paid.\r I found this to be rude to an extreme, unprofessional, and down-right ugly.\r I would never suggest to anyone to hire these people. more