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Ricks Service Center

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400 Parkway
Sevierville, TN 37862

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(865) 453-2915
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Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Reviews
( 285 )
( 16 )
( 2 )
( 0 )
( 2 )

Best

Respectful and professional business!

Worst

I had my company vehicle towed to Ricks Service Center because it would not start. It was on their lot for 2-2 1/2 weeks and I had to constantly call for the status. Instead of ...

Professionalism, efficiency, courteous customer service 1/17/2014

Relatively new to Sevierville. Had been driving to Knoxville for car service. Decided to try Rick's after glowing recommendations from work colleagues. Why would I want to drive for 45 minutes to a Toyota dealership when Rick's can handle most, if not all, service requirements? more

Fast service 1/16/2014

I will definitely come back . more

Always the best! 1/13/2014

I have been taking my 'ol Buick to Rick for years. It's so nice having somewhere to take my car locally and always know I will be treated fair and honestly. Thank you Rick and crew, for the outstanding service!!! Many blessings to you all!!! more

Friendly service 1/11/2014

The service is exceptional, very efficient, and they go out of their way to satisfy you, and the friendly service is a plus. more

REASONABLE AND QUICK 1/10/2014

Had my truck checked earlier than expected and were reasonable with their pricing, more

Engine Coolant 1/10/2014

I have been a costumer of this place for 16 years. Although I have thought that they always did a great job, yesterday I had the best service. I brought my car in without notice and left the key overnight. On a day of ice and snow, my car was ready before noon and I was contacted instead of having to call about it just to hear that the car had been done. Great job and thank you! I hope this service will continue. Pedro Tomás more


Rick's Service Center is a Great Family Run Car Service Center in a Great, Easy-To-Get-To Location in Downtown Sevierville 1/9/2014

The people at Ricks Service Center in downtown Sevierville make you feel like family right when you walk in the door; just don't drive through their door. ;) They always provide efficient and effective car repair services with knowledge of the latest technologies and the ever changing inner workings of today's modern car. I have my times when I am absolutely the world's worst driver, wreaking havoc on my own car just because I feel the need for speed or because that pothole looked too tempting or my tire just goes too flat. But Rick's Service Center also knows these things aren't always your fault. There are plenty of other drivers on the road wreaking havoc, especially during extremely heavy traffic times in the Sevierville, Pigeon Forge and Gatlinburg area...which seem to occur more often that not lately. They have friendly people working on your car and hot coffee waiting for you on those cold winter days. They even have community events on days when the weather compromises...I've eaten burgers and drank hot chocolate in their parking lot a few times. They are willing to work on your car, as well as willing to work with you. That's what makes the people behind Ricks Service Center extremely special. It's rare to find a combination of extremely special people and an extremely effective local business these days. They understand that having a car is a necessity, so they make you and getting your car fixed a necessity. They typically deal with a high volume of calls and cars, but there's a reason for this, people trust Ricks Service Center. I have had other bad experiences with car service centers in the area and have had to wait hours and sometimes even days to have my car even just looked at. They know your carrs are important, while other service centers give you the feeling they don't. As someone who has lived in this area for most of her life, Ricks Service Center in downtown Sevierville has never given me that problem. It's also right across from First Baptist Church in Sevierville (an even bigger convenience for some looking to worship). Ever since going to Ricks Service Center, I have never had a problem with feeling like my car is not being taken care of. They assess the problem as fast as they can and do the best work of anyone in this area. If you're stuck without a car, there's no better people to be stuck around than the people at Ricks Service Center. So if you find yourself with any kind of car trouble, give the people at Ricks Service Center a call and they'll let you know if they can help. Most likely they can. more


personal interest 1/4/2014

I am so appreciative for letting me make payments instead of trying to pay the full amount because I live on such a limited income. Thank you,Rick. more


Always there for me no matter how big or small the problem may be. 12/27/2013

I felt like such a dummy because it turned out to be just a dead battery this time! But whats a girl to do when the vehicle is broke down at a business in town? Rick's Service Center replaced the battery and did a check on the rest of the Jeep. Rick even took the time to give me his advice and feedback on a new (used) vehicle I am interested in purchasing. Always come away satisfied with the great service from Rick's Service Center! more

Service beyond expectations. 12/27/2013

We were visiting the area and had problems with our starter. Your service was was excellent. You went beyond by loaning us your car for the day while ours was being repaired. You are great in our books. Thank you for taking care of us. more

Good service,friendly employees, close to home 12/27/2013

wAS TOLD APPROXIMATELY $100-$140 AND WAS CHARGED $178. hAD TO REPLACE RUNNER BDS AS THE FIRST ONES WERE SENT WRONG! more

Amazing service 12/26/2013

Thank you for the special attention and quick service, knowing I was taking a trip the day of my vehicle emergency. I was in and out in 30 minutes. Thank YOU! more


You can't go wrong with Rick's 12/14/2013

reliable, trustworthy, thorough, clean, reasonably priced, family business of a lovely family. Two thumbs up, 5 stars+. more


Excellent Service 12/7/2013

Great people to deal with. more

Honest and upfront regarding issues 11/18/2013

Rick's goes the extra mile to make sure customer is satisfied. more
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Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime..


    • Batteries

    • Oil Changes

    • Tire Repair

Additional information
  • Hours: Mon-Fri 7am-6pm
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