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Rick Case Hyundai

id: 39330387
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925 N State Road 7
Fort Lauderdale, FL 33317

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9 (545) 815-8850
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Reviews
( 397 )
( 37 )
( 16 )
( 9 )
( 21 )

Best

Comfortable atmosphere while you wait for your. car. Good service department.Friendly people.

Worst

Had an appointment for oil change and tire rotation. Adviser said an hour to and hour and a half. 2 hours later I could not find the adviser. Asked another adviser, he said anothe...

Average service. 7/1/2015

I can get the same or better service closer to wjere I live. I bought the car there so I figured it woukd be ideal. I need to rethink this decision for the next time. more

customer service ambience 7/1/2015

Much better than Lehman more

GREAT SERVICE AND ACCOMMODATING 6/30/2015

SERVICE DEPT VERY CONCERNED ABOUT CUSTOMER SATISFACTION AND COMFORT WHILE WAITING ON THE PREMISES. more

very good service 6/30/2015

personal attention to each customer needs professional attitude more

Good service 6/26/2015

Good service more

Poor customer service from service adviser 6/26/2015

Service adviser seemed impatient and didn't offer the kind of friendly, professional, customer service that I have received at your dealership in the past, from different advisers. disappointed. more

My advisor 6/24/2015

Tom is the best advisor. more

Good service department 6/22/2015

I have had good experiences having my car serviced at this dealership. more

Pleasant 6/20/2015

Very pleasant dealership nice people no hassle more


Horrible experience 6/19/2015

Most horrible experience with a car dealer. Understaffed with technicians. The dealer is not altogether at fault. The much touted Hyundai Assurance car care is the worst of all companies. You would think that, for what the cars cost the policies would be more appreciative. I would never own another hyundai. I would rather spend more for a Lexus knowing the experience will be 100% better. more

Excellent Service 6/19/2015

My Service Consultant Specialist, Ernest Bynes was very efficient, knowledgeable and professional. I couldn't ask for anything more. more

Had an issue - they fixed it! 6/18/2015

Great services and no hassle more

always good 6/17/2015

Ernest is the best there is always takes care of me but all I get is a oil change because this car is never breaks great car great service dept more

Fast, Friendly, Affordable! 6/17/2015

Definitely the place to take your car -- you can even wait in a comfortable area with snacks, TV, and A/C! more

Samantha is excellent with customer service 6/16/2015

Your service representatives, and Samantha in particular, provide the highest level of service and pay close attention to customer needs. I made the mistake of purchasing my last car at another dealership after servicing my first Hyundai with Rick Case for years and am glad to be back with Rick Case. I will never purchase an automobile from another dealership. Rick Case knows service. more

Ernie Bynes 6/16/2015

Ernie alway provides consistent good service. Professional, a define asset to your franchise. more

The Best Service Ever 6/15/2015

Mr. Bynes is the best! Everyone is always pleasant, and the service is very top notch! more

Great customer service rep 6/13/2015

Samantha was fantastic more

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