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Rick Case Hyundai

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925 N State Road 7
Fort Lauderdale, FL 33311

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(954) 581-5885
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Reviews
( 48 )
( 9 )
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( 4 )

Best

My service adviser Ernest was fantastic. He not only was exceptionally friendly but very helpful and caring. He had my vehicle checked out completely because it is almost out of w...

Worst

Stay away from this dealership AT ALL COSTS !! Hyundai makes a good product but both of the people we dealt with at this dealership were very unprofessional and blatant liars. Orl...

Love Ernest 2/16/2012

My service representative, Ernest, is always courteous, professional and very attentive to my needs. I'm so glad that he is there and I know that my vehicle will get the best service possible there. Additionally, everyone at this dealership greets me, even the mechanics and other service personnel. I'm very pleased with my Hyundai experience thus far! Give Ernest a raise and keep up the good work! more

Professional Dealership 2/8/2012

Everyone did a fabulous job. They were all very professional, courteous and helpful. more

Treated us with respect and courtesy 1/23/2012

Tony King was amazing, as was the finance department and the entire staff! We did not feel pressured or intimidated. We have purchased many cars and have never had this pleasant of an experience. There was always an air of discomfort and stress. In fact, I have walked out of dealerships because of condescending remarks or disregard. Not so in this case. Thank you all at Rick Case, especially Tony, for treating us with respect and courtesy. more

Patrick Reece was wonderful 1/9/2012

My sales guy Patrick Reece was wonderful he made sure that my husband and I were very satisfied, I'd recommend him and this dealership to all of my family and friends. Thank you for the courtesy and time. more

Fantastic Service 12/21/2011

Fantastic service. I felt like among family or friends. They understood my needs and work them out for a mutual benefit. Thank you more

Steve Mark was truly fantastic. 12/12/2011

Steve Mark was truly fantastic. No high pressure but confident and he provided my husband and I with great information regarding the Hyundai vehicles so we could make our own decision. I would definitely return to Steve for another vehicle. I have not complaints regarding the dealer. more

Willing to help you out 12/2/2011

Everyone at the dealership was very polite and helpful in helping me decide on what car to choose and figure out a price that was just right for me. I will continue purchasing cars in the future from Rick Case Hyundai. more

Thank you 11/28/2011

I had an emergency breakdown on a Saturday afternoon. To my complete surprise, not only were you open for repairs but you had the part AND the job was done in reasonable time. I thank you. more

Sandy is amazing! 11/14/2011

Sandy is amazing, always remembers your name and what is happening with you in life, and so friendly to make sure that everything you need to get done gets done in a timely manner. I love Sandy. What an amazing person and hard worker. more

Good Looking out! 11/8/2011

I came in for a car wash and would not have known my break light was out but one of your employees told me as he saw me go in the car wash. I went directly to service and they fixed it right away. Very happy someone took the time to let me know about the light. more

Thank you Sandi! 10/14/2011

Sandi Vinci is such a pleasure to know and a fantastic Service Advisor. She's been taking care of me and my Hyundai for about 10 years now and she always goes above and beyond to help me and keep me informed. more

Kudos! 10/4/2011

I was rather impressed with Abel Mohammed and the service I received at Rick Case, I would highly recommend Rick Case to anyone buying a new car. Kudos to your professionalism and service more

Thanks Chris! 9/16/2011

Some form of express checkout would be a great innovation in the car buying experience. Chris Mendez made the sale for you. A different dealership was willing to 'beat' your price, but we came back because Chris sold us on the car and the Dealership. more

Always a Pleasure 9/13/2011

It’s always a pleasure buying a vehicle at Rick Case. Marty was very helpful and I had my new car and was out the door in no time at all. Just the way I like it. more

Impressed 9/8/2011

I was truly impressed with the service that I got. I arrived very close to closing time without an appointment with my check tire pressure warning light on. My tire was repaired and no comments as to the fact that it was closing time were given. I was very thankful for the great service that I received. more

Kudos to Ernest & Michael 8/30/2011

Ernest was great. A true man of his word. Very honest and reliable. Will definitely do business with him again. Glad to see the previous guard changed. My mechanic Michael was great as well. more

Love Sandy! 8/25/2011

I have been very pleased with my Sonata. Sandy Vinci has been my service manager for the last 7 years and always goes the extra mile. more

Exemplary service and staff! 8/19/2011

This is the 9th Hyundai I have purchased with this dealership. Orlando, David and Mike B were great as always....I would definately tell other people about this dealership as I have been doing and actually sent several people. more

Great People, easy to deal with 5/31/2011

I was pleasantly surprised at the fun and easy way they do business. After years of buying cars I finally found a great place to do business. They gave me a great price and good financing it was quick and easy. Ken and the manager Leroy took care of me like I was family. Thanks guys keep up the great work!!! more

STAY AWAY !! Lowballed and tried to sell a broken automobile 5/18/2009

Stay away from this dealership AT ALL COSTS !! Hyundai makes a good product but both of the people we dealt with at this dealership were very unprofessional and blatant liars. Orlando Martinez was the sales manager at this dealership, and Ted Goldberg is the salesperson we dealt with. Both were despicable characters...They lowballed us to get us in the showroom after we expressed interest in one of their cars, and when we showed up the did a bait and switch !! They actually admitted to the bait and switch !! Then, when we agreed on a price, they switched out the tires with "no name" brand tires, and the car they put us in had several mechanical malfuntions that they refused to admit as problems since their service department "checked the car out fine". We know that this car was malfuntioning because we had test drove several of the model that we were interested in at other dealerships. Pros: None Cons: Unethical Business Practices more
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