Rick Case Hyundai

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925 N St Rd 7
Fort Lauderdale, FL 33311

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(954) 581-5885
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Reviews
( 22 )
( 6 )
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( 7 )

Best

All your staff was wonderful as usual. But the new showroom and waiting area was First class!!

Worst

Dealer sold us a warranty and when we needed to use it, we found out that although we paid for it, the dealer never paid for it so we were . The finanace guy also told us that he...

Thank you 11/28/2011

I had an emergency breakdown on a Saturday afternoon. To my complete surprise, not only were you open for repairs but you had the part AND the job was done in reasonable time. I thank you. more
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Sandy is amazing! 11/14/2011

Sandy is amazing, always remembers your name and what is happening with you in life, and so friendly to make sure that everything you need to get done gets done in a timely manner. I love Sandy. What an amazing person and hard worker. more
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Good Looking out! 11/8/2011

I came in for a car wash and would not have known my break light was out but one of your employees told me as he saw me go in the car wash. I went directly to service and they fixed it right away. Very happy someone took the time to let me know about the light. more
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Thank you Sandi! 10/14/2011

Sandi Vinci is such a pleasure to know and a fantastic Service Advisor. She's been taking care of me and my Hyundai for about 10 years now and she always goes above and beyond to help me and keep me informed. more
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Kudos! 10/4/2011

I was rather impressed with Abel Mohammed and the service I received at Rick Case, I would highly recommend Rick Case to anyone buying a new car. Kudos to your professionalism and service more
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Thanks Chris! 9/16/2011

Some form of express checkout would be a great innovation in the car buying experience. Chris Mendez made the sale for you. A different dealership was willing to 'beat' your price, but we came back because Chris sold us on the car and the Dealership. more
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Impressed 9/8/2011

I was truly impressed with the service that I got. I arrived very close to closing time without an appointment with my check tire pressure warning light on. My tire was repaired and no comments as to the fact that it was closing time were given. I was very thankful for the great service that I received. more
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Kudos to Ernest & Michael 8/30/2011

Ernest was great. A true man of his word. Very honest and reliable. Will definitely do business with him again. Glad to see the previous guard changed. My mechanic Michael was great as well. more
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Love Sandy! 8/25/2011

I have been very pleased with my Sonata. Sandy Vinci has been my service manager for the last 7 years and always goes the extra mile. more
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Exemplary service and staff! 8/19/2011

This is the 9th Hyundai I have purchased with this dealership. Orlando, David and Mike B were great as always....I would definitely tell other people about this dealership as I have been doing and actually sent several people. more
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Great People, easy to deal with 5/31/2011

I was pleasantly surprised at the fun and easy way they do business. After years of buying cars I finally found a great place to do business. They gave me a great price and good financing it was quick and easy. Ken and the manager Leroy took care of me like I was family. Thanks guys keep up the great work!!! more
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Don't buy your car here 5/30/2009

I bought a brand new mdx and had two issues with it from the moment I drove it off the lot. The first issue (the wireless headsets did not work) was fixed after multiple trips to the dealership. The second issue ( a defective door handle) has yet to be fixed. Pros: good price Cons: terrible service more
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STAY AWAY !! Lowballed and tried to sell a broken automobile 5/18/2009

Stay away from this dealership AT ALL COSTS !! Hyundai makes a good product but both of the people we dealt with at this dealership were very unprofessional and blatant liars. Orlando Martinez was the sales manager at this dealership, and Ted Goldberg is the salesperson we dealt with. Both were despicable characters...They lowballed us to get us in the showroom after we expressed interest in one of their cars, and when we showed up the did a bait and switch !! They actually admitted to the bait and switch !! Then, when we agreed on a price, they switched out the tires with ""no name"" brand tires, and the car they put us in had several mechanical malfuntions that they refused to admit as problems since their service department ""checked the car out fine"". We know that this car was malfuntioning because we had test drove several of the model that we were interested in at other dealerships. Cons: Unethical Business Practices more
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HORRIBLE EXPERIENCES AT RICK CASE HYUNDAI IN PLANTATION, FL 1/14/2009

Rick Case Hyundai service department is absoutely by far the worst...and I have been to a bunch of hyundai dealership...this one takes the cake. That service manager (Jim) I believe if he's still there is a fat joke, he says one thing and does another. Two faced and there is one really r otten mechanic that I hate. He's a real quick talker that knows everything about cars and never makes a mistake. PLEASE DON'T BRING YOUR CAR HERE WHATEVER YOU DO! I HAVE HAD TOO MANY BAD PAST EXPERIENCES TO TALK ABOUT AND IM NOT GOING TO WASTE MY TIME OR YOURS TYPING IT...TRUST ME DONT' GO THERE! Cons: just overall bad and it's not just once its' most of the time I went there..i changed to another dealership. more
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RIP OFF! 12/5/2007

Rick Case Hyundai service department has got to have the biggest bunch of sleezeballs around. I know mechanics are known for ripping you off, but these guys take it to the next level. After charging me way too much money to fix some stuff on my car the exact things they fixed stopped working a few weeks later. In the storm that followed when I called the dealership, it came to light that some of the stuff they ""fixed"" was never broken in the first place. The wait was long and the people were rude. If you live in Fort Lauderdale or north, I seriously suggest the drive to the dealership in West Palm. Much better prices and much better service! I will never use Rick Case AGAIN! more
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BEWARE 6/16/2005

I drop my car off and left it thinking I was putting my car in good hands. The man who was taking care of me told me one thing my car needed over the phone and one price. He told me my car will be finished in one hour so I waited about two hours before I picked up my car. When I ARRIVED at the service center I saw my car sitting in the section where they put the cars when there finished I ASK my service person can I have the paper work so that I CAN pay and go because I was in a rush. He begin to tell me they were not able to do anything to my car because it needs more than wHAT he thought it needs. So I STARTED asking him why did you not call me and tell me this. Cons: Expensive, Not truthful, Bad Communication more
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