In short, when Oren left, so did the customer service. A simple antennae R/R was disappointing. Not only did they cut my antennae so it was not reusable, Sam then told me they did not have the time to look for another one and it was up to me. After spending 2 hours of my time online and driving around town, I was finally able to find one locally. Why am I looking for a part to put on my car? Bottom line, they cut the old power antennae when they could have just unplugged it (it was stuck on the full extention mode) and then charged me $120 to install a new one. I have spent quite a bit of my money there on my other vehicles and so has my family and friend referrals. I will never go there again nor would I recommend this business to others.
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