Re/Max Westlake Investments

I agree with both reviews above. We went to Richard try as buyer and he offered us that let him be his agent. Dec 2010 we made an offer on property waited 3 weeks this guy never responded or returned our calls. On the same property we made an offer again (BUYERS Here) For good 10 days no response and only moved after we had some talks with ReMax head office and told us ""Sale Pending"" on the property but on MLS it's still on sale. \r We already know the fate of the property it's going in forclouse as Mr. Try & Co. wants it that way.\r Sadly it's a short sale and owner is going homeless as when the property has lost enormous amount of value. It's been listed with Mr. Try for almost a year. \r Think about it if an agent don't return your (buying agents calls) and can't sell ONE property in a year what good is his 18yrs of Experience?\r \r I really think these people deserve proper investigation by law and people who have lost their homes due to these BAD APPLES should get together and SUE these people, have their licenses revoked and put them behind bars.\r Owner of the company is also a JOKE\r STAY AWAY FROM THESE YOKES more

once again Richard, let the City Down!!!! Please do not use this guy, he never calls or emails back. You will lose your house if this is your agent, bd sevice to bad manners. PLEASE DO YOURSELF AFAVOR STAY AWAY!!!!!!!!! unless you like chasing your agent around for answers and not getting called back, GOD how the HELL did this guy become an agent.... The owner is also another JOKE, Hung up the phone on me after asking why his agents do not resopond to calls or emails: owners name is Francis Ho-Kuen Ng\r Lic# 00876163..Please do not use company!!!!!!!!!!!!!!!!!!!! more

I read the review above and agree completely. Realtors are a service industry and should be respectful and mindful to clients. I also have had very poor interactions with this agent, Vera Kopilenko. I am sure Remax is a highly regarded firm but there are bad apples in every bunch that ruin the lot. I would not recommend this agent. When you are spending millions of dollars on a home the least an agent could do is be polite, they need to remember it is a service industry. Cons: poor servic more

I spoke with an agent by the name of Vera Kopilenko from the Daly City Remax office over the past few days... I can't believe an agent could be so inflammatory to a potential client. She accused me of lying whether I had an agent representing me after she was 2.5 hours late to an appointment. If you are selling your home, this is not the person you want representing you. She will deter many potential clients who are used to working with other individuals with respect and expect the same from their agents. If this agent represents other Remax agents I would not recommend using this firm at all! Cons: very poor customer service more