Ray Chevrolet

I went into Ray Chevy in Fox Lake on The 9th. I bought a 2012 Sonic from them 1 year ago. It was the worst experience I have ever had. They got me to give them a good review with a free tank of gas and empty promises. But I gave it to them. So I figured now I would give them a second chance and trade in my year old car for a new one. So on the 9th I went in there I was there for 20 min. They ran my credit and said ok now what is your income. I am a disabled vet and have a VA paycheck. I also receive BAH from the VA while I am attending school. The finance guy at the front desk there said yea this wont work they wont accept this as an income and would give me no explanation as to why. So I went home and called the finance company that I had for my sonic and talked to them about this, they said no we will accept it as long as you have a pay stub to prove the income. I called Ray Chevy back talked to the same guy that said no to me when I was there. His response was ""no they are wrong I cant help you, I can put you in a car and ask you to bring it back a few days later"" I hung up the phone jumped in my car and drove to Gary Lang Chevy in McHenry. I walked in and sat down bashed Ray Chevy while I was there and explained why I was upset with them. Gary Lang ran my credit looked at my 2012 sonic as a trade made me an offer on it and I picked out a 2013 Equinox. Great experience. Here I am almost a month later in a 2013 Equinox and guess what Ray Chevy the deal is already funded. Had no problems getting the financing and I got a great interest rate. So what the finance guy at the front counter was really saying to me was "" Yea I was wrong and don't want to admit it and don't want return business"" Ray Chevy is a horrible dealership customer service is horrible they are in the Make it right business not the get it right. Im sure some people go there and have a great time but twice now I have gone there and had nothing but problems with this dealership. I will never return to them again and will never in my life refer someone to them. If you have had a problem with this dealer please go to Gary Lang chevy on 31 in McHenry see a salesman named Bill and have the best sales experience of your life. more

Thank you to Rob Schartz for a great service visit. I jokingly asked rob if there were any coupons for service, he found one for me! I was very happy with my service visit to Rays more

Young Single Father,\r \r I would like to thank Pete Manos credit specialist at Ray Chevrolet in Fox Lake IL for his amazing help on getting me into a new car. I'm single father with horrible credit and after everyone else failed to help me Pete Manos and the amazing Chevy Finance Team were able to do the one thing no else could - get me into a car that was affordable and safe for my 6 mth year old daughter. \r \r I recommend anyone that needs help and cant find it else where to go visit Pete Manos and the Chevy Team. more

HORRIBLE!!! I bought a 2013 Chevy Sonic with 430 miles on it for a trip through Canada. I paid $16,000. 3 days after I bought it, something personal came up and I had to stop the trip and return the car. I put only 2,000 miles on it, no scratches, same condition as I bought it. Ray wanted to give me $11,000 for it!!!!!!! Standard returns are $1 a mile so I would have been fine with paying 2 grand for it. But 5 gs is ridiculous. Scam artists to the extreme they are at Ray!! more

Let me start off by saying, I went to a local Jeep dealer a couple of years ago. I told the sales person I wanted to test drive a Jeep, when he found out I was not looking to buy that day, and not even that year, he showed me the door (in his own nice way). Now that place is not there, and good thing. I bought my Jeep at Ray Chevrolet.\r I read up on some of the reviews before making the drive to Ray Chevrolet Fox lake. Some people said they wanted a gas card, I wanted a car. Some people said they got ignored, I walked past 3 people, within 2 minutes, and was asked how I was, and if I had been helped by all 3 people. They also say dress nice so you would get attention and the sales people would take you seriously. I walked in wearing a t-shirt, shorts, and some old beat up sneakers. I was taken seriously because I wanted a car, not a hand out. The bottle of water Hugo Ayala bought me was very nice. ""hey Pete, don't want a pop or something"", ""nope a water is fine"". \r The No pressure sales From Matt Douvikas I experienced was a shock. "" Here, take the Jeep for a couple of days. If you don't like it, no worries... I want you to be happy."". I took it, drove it, and did not want to drive back to Fox lake as I was afraid, with MY LUCK and not the efficiency of the dealer, that the jeep would be sold accidentally to someone else. I even asked about a Toyota, took it for a spin, was told to take it for a couple of days, then they stopped me and said "" sorry someone called over the phone and put a deposit. I can't let you drive this one home."" I thought wow. What a great way to avoid driving a distance to visit a dealer, and get the ""sorry the car was sold"" experience. I guess I can say, since my experience at Ray Chevrolet, I even have a friend thinking about a Chevy, instead of another brand car. I would recommend this dealer to anyone even thinking they can't help you. In the short time i was in the sales area, I saw a lot of happy people, a couple of people grateful for The experience they had, and I even got to see a young lady take a picture with her new car. \r The people were so friendly. Every time I made eye contact with anyone, it was a smile, and a hi. Maybe because I smile when I make eye contact, but I don't think so. The only bad thing I can say that came from this, is I told my wife I was going to Ray Chevy to look at a Suburban for her. At least my newer car is comfortable enough for me to sleep in if I have to.\r Good thing, they get cars in all the time, she will get her suburban, only not today. more

HOLA FUI A RAY CHEVROLET EN FOX LAKE IL, Y ME DIERON EL MEJOR PRECIO EN MI NUEVA CHEVY TRAVERSE ABLE CON RUPE AYALA ME ATENDIO DE LO MEJOR Y ME ENCANTO RAY CHEVROLET. YO RECOMIENDO QUE TODOS VAYAN ARAY CHEVROLET Y LOS VAN A ATENDER CON MUCHO PROFRCIONSLISMO SOLO PREGUNTE POR RUPE AYALA EN RAY CHEVROLET EN FOX LAKE IL,\r more

I just traded in my old car at Ray Chevrolet for a bran new Equinox! I love it! My experience there was great! Everybody was so nice. I told them exactly what I wanted and they made it happen. A big thanks to my salesman Doug Kiscellus for working so hard to get me the best deal! more

When i visited Ray Chrvrolet i dealt with Greg Kloczkowski . Greg, is a very friendly people person who made sure I felt like I was at home by constantly offering me beverages and popcorn. We purchased a 2013 Malibu from him and when we got home realize there was a small dent in the hood. Greg responded to this very quickly and the next day my car was fixed. I had a great experience and was very impressed by how fast he resolved the issue I had I will recommend ray Chevrolet and my salesmen Greg to my friends and family . Keep up the good work Greg. more

I bought a new Malibu last week at Ray Chevrolet. What a nice place to buy a car. Dan Stromstedt was very helpful. I was really looking for a used car but Dan helped me get a new one. I'm so happy, everybody loves my new car. more

Bought my last 2 cars from Ray Chevy. Awesome place, pleasant atmosphere, and great customer service. I go there for my oil changes and any other car problems I have, and they are never anything less but prompt and efficient. Josh kiscellus is knowledgeable in what he does and is always kind. I am currently car shopping and I wouldn't think of going to anyone else. Each time I have come into ray, he makes my family and I feel like finding us a car is his #1 priority. more

I just purchased a new vehicle from Ray Chevrolet and I gotta say, it was one of the best car buying experiences I've had by far! It was all thanks to my salesman Ben Ruiz. He just made the experience very pleasant. He was very honest and professional. If you are in the market for a new car, you need to go to Ray Chevrolet and see Ben Ruiz! I will recommend Ray Chevrolet and professional car salesman Ben Ruiz to all my family and friends! Thank you Ray Chevrolet! more

Guillermo ""will"" Ruiz was very easy to work with he has a great attitude and has a great sense of humor I really enjoyed my experience at Ray Chevrolet and glad I was treated right by the entire staff. As a retired veteran the thing I was most impressed with was when William saw my hat right after meeting him and shook my hand and said thank you. The next hand shake was finishing up the deal I felt like William really appreciated that I fought for our country and will go back there and buy another car from him. more

Had a wonderful salesman, Justin Kestler, who showed me all the benefits and features of the car I was interested in. Justin and the Sales Manager took the time to discuss all my options. Was a great experience. more

Thank Ray Chevrolet for a great deal and an awesome car!!!! We came in not knowing exactly what we were looking for that fit our budget and our needs, Adam Walker took time and sat down with us and we figured everything out..... I will send all family and friends to see Adam and the rest of the guys at Ray Chevrolet..... I will be back for my next.... Thank You more

I bought a SUV from Dylan Strazzanti. It was by far the best experience I have ever had at a car dealership. Not only did he go above and beyond, he was very friendly and very patient. I changed my mind 3 times and kept Dylan working well after closing. I would reccomend anyone looking to purchase a car to go see Dylan!!!! more

I recently bought my first car here, a 2013 chevy sonic and went to Ray Chevrolet even though it was out of the way. I was very nervous at first, but the sales representative Will Ruiz was very helpful. He did everything he could to help get me the best possible deal with the least amount of stress possible. Was a great experience and definitely worth the extra drive. more

I have purchased 2 vans in the last several months from Ray Chevrolet both times from their salesman Dylan Strazzanti. Dylan was fantastic! He was friendly, knowledgeable and professional. He was extremely helpful and able to meet my needs on very short notice. He made my car buying experience positive and painless. I would recommend Ray Chevrolet to anyone and to deal with Dylan Strazzanti when you go. more

I went to Ray last weekend after visiting 2 other dealerships and what a great experience....I was met by Chris Kahlmorgan who was upbeat and very helpful. For the first time all day someone listened to what I wanted and was understanding of my needs. How refreshing... We were able to find the right car at the right price and I am now very happy with my brand new Chevy Sonic.\r \r JM more

I recently visited Ray Chevrolet looking for a new vehicle. When I arrived I was greeted by sales rep Jay Conway. This is not the first time I have purchased a car from Ray Chevrolet. Jay was extremely knowledgeable, courteous, and professional. I decided to by a new Equinox and this was by far my best experience at Ray. I've continued to come back to the dealership for a reason. Jay truly went above and beyond my expectations, and I would highly recommend Jay and Ray Chevrolet to anyone who is looking to purchase a new and/or used vehicle! more

I recently purchased a vehicle from Paul Kucia at Ray Chevy in Fox Lake. I had a very good experience. Their selection of used vehicles is outstanding. Paul helped me find just the right car for my needs and budget. He was very knowledgeable, helpful, patient and professional. The entire transaction went very smoothly. Everyone I encountered at Ray was courteous and professional. I definitely recommend buying a car from Paul Kucia at Ray Chevrolet! more