Out technician, Charlie, was great. He had a sense of humor, knew what he was talking about, and did not try to sell us anything we did not need. On the visit for an HVAC check in the spring, we were told that the inductor motor in one of the units would need to be replace. Charlie said maybe, maybe not, and did not pressure or scare us into replacing now. I really appreciated the information that he gave us about the part, including the price, but really really appreciated that he did not push us into buying it now. I was very satisfied with Ravinia's service.
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