Rafain Brazilian Steakhouse

I know this is only one review but I hope others will read this... The manager Karlo is a dismissive jerk. We were having a wonderful time the food was great! Until half way through the meal a waiter spilled red wine all over me. Mistakes happen, I know but how the manager handled it was completely unacceptable. He came over and just kept telling me that it was just a material thing and that I should not be so upset about a dress that was completely ruined, not to mention the wine in my hair. Needless to say we were a little upset and asked for the bill just so we could leave and clean up. But once the bill came that was the final straw. He not only charged us for one extra person but he also left an 18% gratuity on the bill. When I confronted him about it he laughed at me and dismissed me like a child. I did not back down and demanded a refund. Needless to say we will not be back. more

I took my dad for his 50th birthday and the only thing I can say is that the best choice for celebration. The service was OUTSTANDING!!!!. I know good and bad services and this is the far best service I have experience in a restaurant. i really wish other restaurants would learn from Rafain what is services is really all about. Its not located in a bad place and not far from nowhere. right next to the Dallas Tollway is a great place, its perfect. I loved the experience at Rafain and I would recommend every single time. You won't regret it. more

This is my favorite place for steak. They offer good food, good service and good price. Highly recommend. more

I chose Rafain's for an important milestone birthday. Pros: service, food, ambiance more

This is our favorite Churrascaria in town. I believe it is also the original churrascaria coming from Brazil. Give it a try (unless you are- of course- a vegetarian..) you will NOT be disappointed!! Pros: AMAZING MEAT!! more

My son took me here for my 55th Birthday dinner. Pros: Courteous, professional staff; World class cuisine Cons: None I could see more

My husband and I decided to give Rafain a try. We went there to celebrate Christmas... As a Brazilian, I must say THERE is nowhere else in DFW you can get such great steaks (My favorite was the ""costela"", or ribs, and the desserts, of course!!!) and awesome treatment (the manager went to our table more than once to make sure we were getting all we liked. I soooo recommend PUDIM (looks like a flan, but it is WAY better) for dessert. Pros: Great location, service, value and quality of food! Cons: Sorry... Couldn't find one.... more

This is a nice upscale place to enjoy a great meal. The service is excellent, the food is the same. Its upscale but still that jean casual feel. We brought our kids and it was a family friendly environment. I would suggested if you have children to go around 5:00PM becuase it starts getting busy around 7:00PM. more

My husband and as well as a friend went to Rafains today. It was the best food i have ever had EVER! Pros: great food, pleasant wait staff, fast service, Cons: the only thing i might say is that it seemed a little stuffy and high society..i was a little uncomfortable more

I really loved the concept( you can see the gauchos slicing the meats in front of you, definitely I love that place!! ). Rafain is my favorite restaurant ever. I`d never seen a service as I`m used to see in some restaurant that I`ve been(Better than Fogo de Chao and Texas the Brazil!!!). The ""Picanha"" and the ""Leg of Lamb"" are my favorite meats. Keep going Rafain!! more

My husband and I love Rafain. The meat selection is great and the seasoning is perfect..meat is always tender...juicy...melt in your mouth good! Their salad bar also has a great selection. Too bad I always end up having no room for dessert since all the desserts look delicious! I would highly recommend this place! Pros: great food more

I have been to Rafain a few times before deciding to take the end of the year party there last year. They reserved a very pretty private room and set the table especially the way I wanted, there was a Brazilian server that was so sweet. The best part was when the gauchos began bringing the meats to the table, everyone went crazy, and meats were spectacular, juicy, and great seasoning! We already have plans to bring the end of the year this year again, especially now that I know they have 2 new private rooms! Pros: Beautiful Private Rooms, Great price, Delicious Food! more

Simply the best, Trust me! No other restaurant compares to the food, service and atmosphere of Rafain's. The meat are always so juicy and cooked the way you request it...the salad bar even has sea food and hot dishe items! Desserts bar is to die for, there are so many different brazilian desserts and some american cakes and pies. more

I lived in Brazil for many years and know Brazilian food well. Known as a ""rodizio"" (rotation) ""churrascaria"" (steakhouse), Rafain would be considered top-notch in Brazil. It is just as good as the so-popular Fogo de Chao, but more reasonably priced. The salad bar is a visual as well as a gastronomic treat, and I salivate just thinking of the meats. Try the ""Picanha"", considered the choicest cut of beef by Brazilians, available in normal, garlic, and my favorite, ""spicy"" (Rafain's version of ""Tex-Braz""). The filet mignon, ""alcatara"" and pork tenderloin are also high on my list. The chicken breast was just a tad too dry for my taste, but my wife thought it was just right. Try the Brazilian version of beef stroganoff served with rice rather than noodles - yummy! Service was exceptional - the staff seemed almost telepathic. Beware of the Brazilian national drink, the Caiparinha - you'll have a hard time stopping after just one! Coming after the salad and all those meats the dessert bar is cruel and unusual punishment - but I cant resist the caramel pudding! Rafain is one of my absolute favorite restaurants in Dallas. Pros: Service, salad bar, skewered meats and desserts more

Never have I experienced such a wonderful atmosphere of family, graciousness, courteousness and fantastic service at any restaurant in the DFW area. The food and SERVICE has always been SPECTACULAR!!!! My family and I can't get enough of the Brazilian cuisine, we eat there at least two times a week. It is always the first choice to take clients and friends. I'm personnally offended that someone with the slightest ability to comprehend the cost of doing business would be so very negative and not understanding. i.e 20 guest separate checks, a guarantee of a credit card for reserving an area for 20 guest. Hey guys your bad experience was based upon your unreasonableness. more

Re: Horrible customer service; mediocre selection, txmif, 6-16-06. Pros: Food, service, decor Cons: If it ain't broke, don't fix it. more

I've entertained business clients as well as family to this wonderful restaurant on many occasions and have never been disappointed. The Rafain name is well respected in Brazil and they have firmly established their name here in Dallas. The service is impeccable as they see to it that each guest is well catered to. They see to it that the meats are well prepared and seasoned to your liking. Don't believe me; just ask Nevio or John to prepare a piece of meat your way-done! Pros: Pretty much everything Cons: Better get a reservation as it fills up. more

My family used to go to competitors before Rafain opened. After going to Rafain, we became frequent customers. Food and customer service exceeds expectations every time. We pay less for better food, better atmosphere and better customer service. Pros: Food quality, customer service more

I've never seen a restaurant with such a CAN'T do attitude. We planned a birthday party there for more than 20 guests. First, they wanted to charge for the priviledge of bringing a cake, then they wanted to me to ""secure"" the reservation with a credit card, finally they wouldn't split the checks for the individuals in the party. Quite a mess! Cons: Service, selection, value more