After carefully researching jewelers in Saint Paul, I decided to bring my ring to RF Moeller based on their reviews. I brought my ring in for what I thought would be a simple resizing to a 5 and a prong repair. While trying to get my information entered in the system with one saleswoman, another began interrupting and insisting I try on a $5,000 tennis bracelet. Obnoxious. While we were there my fiancé and I looked briefly at men’s wedding bands for our upcoming wedding.
I never received a call that the work on my ring was done. I had to follow up, and it took a week for the ring to be resized. Imagine my surprise when I went to pick it up, and RF Moeller had improperly sized it up to a 9 from a 6! The ticket had clearly written to resize down to a 5, but they “got confused” because my fiance’s ring size was a 9. When I made the second trip to pick up my correctly sized ring, I saw the work they had done on the prong was shoddy; the stone was loose, and it looked like a glob of yellow gold had been dabbed on quickly. I’m taking my ring to a reputable jeweler to get RF Moeller’s work fixed. If RF Moeller can’t get resizing and prong repair right, I would never trust my more valuable jewelry to them, and I certainly wouldn’t trust them for our wedding bands.
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