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Businiess name:
Public Motors of Orange County
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Review by:
citysearch c.
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Review content:
WOW. I am truely amazed at this post. Mainly because its the EXACT same thing that happened to me.
Bought a 02 Ford Explorer, The day after i bought it i was driving down the highway and the Check Transmission light came on. I went through a whole ordeal where they had not processed the paperwork for the warranty, and actually had the balls to tell me that i had to pay the deductable. .
Sally has to be the worst when it comes to customer service, she is always ""in a meeting"" or ""on a call"" or they just put me through to her Voicemail and i never receive a call back. I Moved from california to MN and sure enough the transmission went out again!
. They say you can name your price and they will call the bank and see if they will accept it. I named my price just a little low, the bank supposedly accepted it. we started the paperwork, I had to transfer money in my bank account to pay the Down Payment, and we look at the paperwork and its $1000 OVER what the sticker price was. When i asked them about it. they replied with ""Well being that your not paying cash for the car you cant get the lower price."" Worst company ever.
Pros: They are Best at Having the Worst Customer Service.
Cons: They never return calls.
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