Property Management Systems, Inc.

I'm not sure what happened with the complaints below because I've never had anything but great service with this company. I'd recommend them to anyone who'd ask. Call them and meet them and you'll know. more

I'd recommend them to anyone who'd ask. Call them and meet them and you'll know. more

We have had PMS ""manage"" our home for a yr because we moved out of state. We came back to a ruined home once the prior tenants moved out. The basement was flooded, lawn was dead, the inside smelled of dog urine. They obviously were NOT checking in like they were supposed to on a regular basis.They were slow to repair what needed fixed & than sent us a giant bill for everything they fixed. I highly recommend you DON'T go with this company. I wish I had read some of these reviews before choosing them. Seems like 9 out of 10 of the reviews are negative. Not to mention their customer service sucks. We are now battling this all out with them because they don't want to be responsible for any of the repairs. The prior tenants don't want to be responsible either which leaves us with a ruined home that has been really pricey to repair. We got a lawyer & are now in the process of going to small claims court. Our first hint should of been that they go by ""PMS"". So please, consider yourself warned, these guys blow. I wish someone would have warned us. Good luck choosing a sincere & loyal property management comapany more

PROPERTY OWNERS: \r \r Quite simply, you should choose our services for your management needs based on our commitment to integrity, longevity and trusted experience in the industry, our staff size and our personal service. We have clients from all walks of life that have been with us for 5 to 20 plus consecutive years - many of which will happily attest to the quality of our services. This is a tough business to be in and it isn't easy managing so many different personalities and demands. We do it better than anyone else and you can trust that if you aren't happy with us, we'll do everything we can to make sure that you are.\r \r POTENTIAL RENTERS/CUSTOMERS: \r \r We are hired by property owners to manage their properties for them. We do not own any of the properties we manage and will not always be able to get owner approval for specific requests that do not relate to safety or habitability. We certainly aren't perfect but before believing all of the negative online reviews of our company, please remember that there are 2 sides to every story. We are a fair and honest company - completely willing to resolve any and all customer concerns as best we can so give us the opportunity to do that before spitefully blasting us online. We have plenty of happy customers who can vouch for our services and we wouldn't/couldn't be in business as long as we have been if that weren't the truth. \r \r We look forward to hearing from you with any questions you have about our company and/or services!\r \r Sincerely,\r \r Property Management Systems, Inc. more

I BEEN WITH PMS FOR A YEAR AND I LOVE IT.. THEY ARE VERY NICE PEOPLE.. Pros: VERY GOOD CUSTOMER SERVICE more

I have been with Property management for almost 11 months and when i moved into my place i found two dead birds in my apartment (Should have seen the signs then) Now my ceiling and walls are leaking from an upstairs neighbor that moved out. PMSI have lied to be 3 times and now say that they have fixed the leaking ceiling when they have not so i called the health Inspectors becasue my ceiling is ready to give out and they are too cheap to actually fix it. They will lie to you not care about your saftey and only care about getting their money. These people are very rude and only care about getting their money.....As soon as my lease is up i will never do business with this Company again! \r Everyone stay away!!!!!!! Pros: I am still alive Cons: Everything and Anything more

We've had a few problems first took 5 weeks to recitify. The second 4 weeks, these people are really poor at what they do. With both issues, they failed to keep us infomed, they didn't deal with us directly, they didn't return our calls. Both situations seemed completely out of there capability. Cons: Poor customer service more

I do not recommend this company at all. They are very unprofessional, rude and will take as much of your money as possible. They take long to make repairs to the units and at time of move out they will tack on as many charges and fees as possible. I was living without light in my kitchen for months before they made the repairs necessary. I would recommend staying away from this company at all costs but if you have no option at all take pictures, keep receipts, record the phone conversations, and make copies of everything because they will try to charge you for as much as they can. Cons: expensive, unprofessional, rude, inconsistent, beaureacratic more

My HOA uses Property Management Systems and all I end up with are problems. One of many examples is they say they supposedly sent out new parking tags, but when I didn?t get them (and I never get anything they say they have sent me) you get a note on your car saying it may be towed if you don't get new ones. To get new ones you have to go pay for them. NO ONE ever calls you back until you send them an ""angry letter."" \r My goal is to have my HOA board move to a different company, this company is a joke!!!\r Cons: they are rude more