Presence Mercy Medical Center

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1325 N Highland Ave
Aurora, IL 60506

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(630) 859-2222
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I was in a car accident last winter and was brought to the emergency room at Mercy hospital. The ER nurse covered me with a blanket that was full of blood that did not belong to ...

don't go to the emergecy room! 12/3/2009

I was in a car accident last winter and was brought to the emergency room at Mercy hospital. The ER nurse covered me with a blanket that was full of blood that did not belong to me! Also, after it was determined that I had no life threatening injuries, everyone left me in the bed with a bloody blanket, no pillow, no way to call the staff or get to the bathroom with a broken leg! I would ask the amulance to drive further to a different hospital if I was ever in a car accident near Mercy hospital again! Cons: horrible ER staff more

KEEP AN EYE ON YOUR BABIES 9/24/2009

The ethics of the Maternity Ward needs to be reevaluated. I watched as the Nurses stick a needle into a new born repeatedly because they could get a vein for the IV. There was a blonde nurse with short hair that was extremely rude. In addition, other nurses were discussing another patients status out loud. Such as the way room 16 was having a baby by her brother and one nurse said gross. Then another nurse went on discussing who was in the room with her when she examined the patient. They figured it was the brother-in-law they all said gross. This is the worst case of HIPPAA volation and patient/visitor treatment I have ever seen. The straw that broke the camels back was the way I saw a nurse wrap a baby in a blanket and the baby's head was flopping around. The nurse did nothing to protect it. This needs to be corrected as soon as possible and emplyees need to be retrained in patient care. The date of this occurance was 9/24/2009. Cons: Rude Nurses, and no privacy more
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  • Hours: Daily 24 Hours
  • Payments: Master Card, Visa
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