Precision Plumbing

Good: A few years ago they were polite, professional and tidy. Alas, no more. I really liked the temper tantrum the so called plumber threw upon leaving, throwing stuff and slamming door so hard that glasses fell off counter and broke.. Bad: Work regularly over original bid; increased work and parts required. They left us for 2 weeks with open sewer, and just a bucket to catch the material flowing from the ONLY sewer line, in our basement, when we had house guests. Also, having to get the work done twice, because first time they did not do it correctly. Oh, and also the fact that each visit was over $2500. As for patching the floor they drilled up, my eight year old son could have done a better job.. Improvements: Professional plumbers performing work according to the legal plumbing code at a reasonable price. Courtesy.. Other: You try living with one 5 gallon bucket on your sewer main line for 2 weeks.. more

$185 per HALF hour to pump out a flooded basement is beyond a bit high. Avg price for plumber in the area is $125 per hour. And while there, the technician was more intent on selling me a $3000 backup pump system than in pumping out the 2 ft of water in the basement. Yes, the employees in the office were helpful. Yes, the service was prompt and the technician courteous. But there are many competent plumbers in the area that are more resonably priced. more

I was blown away by Precision Plumbing from the first phone call till they finished the job. As soon as the guy walked in I just knew our problem was going to be fixed without any headaches. Talk about CR. We even got to fill out a "thumbs up" and "thumbs down" card on our service tech! I was so impressed by the job they did. Not only do they promise "same day" service (or up to 500 free the next day), but they also are so professional They tech was at our house within an hour of us calling (and we called the day after Christmas so it was a holiday!). He quickly assessed the situation, wrote out our options, and then gave us a chance to talk it over. After we picked what we wanted to get done, he had the ball rolling within 30 minutes. We needed permits for digging, had to get the town guys out to spray utility lines, etc. Within two hours he was digging up our backyard. On top of it, everyone we talked to (from city sewage guys local town officials) had nothing but positive things to say about PP. I think I've found my plumber! more

The techs who have come to my house have always been friendly, polite, and professional. They thoroughly explain the work to me, and gave an estimate before any work was done. They take checks and credit card and provde an invoice at the time of service. Prices seem somewhat high, but I believe most plumbers have high costs. They are fully licensed, and I feel I'm getting quality work. more