Precision Heating & Air LLC

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1506 Ferguson Ln A
Austin, TX 78754

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(512) 300-7422
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Reviews
( 147 )
( 22 )
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( 3 )

Best

I had a very nice experience working with Precision Heating & Air. They helped to fix some technical problems with the air conditioning unit in my home. The price for their work w...

Worst

There are a few things that I am not happy about. First replacing my high quality filters with low quality filters does not sit well with me. The low quality filters have less air...

The guys were great 1/22/2012

You can?t beat the service provided by Precision! The prices are not the cheapest, but you definitely get what you pay for! They take care of their customers, and don't try to cheat you. They are always there to help you any time or day without any overtime fees! Our AC quit working in the middle of an Austin summer; temperatures were in the triple digits. Precision Heating & Air responded within an hour to our home and had us back up and running within two hours. The guys were great and I highly recommend them! more

Many thanks for the great service! 1/20/2012

Corey showed up just one hour after our heater stopped working. He checked everything and discovered it was a thermostat. It only took him a few minutes to fix it and we were warm and toasty in no time. Many thanks for the great service! more

amazing work 1/20/2012

Every time I call into the office I am amazed! I get great customer service from start to finish. Their team is always professional and helpful! more

I trust Precision to do the right thing 1/19/2012

I trust Precision to do the right thing, if there is a problem, they take care of it. They really look out for my interests!! I've used other companies and have not had the wonderful experience that I've had with Precision Heating & Air. more

great office staff 1/18/2012

I appreciate a company that is professional and trustworthy and I would recommend Precision Heating & Air Conditioning to everyone. The office staff is great too! more

Excellent friendly service 1/18/2012

They do not charge and arm and a leg or try to up-sell customers on things they don?t need, and the technicians were easy to talk to, very friendly, and they worked efficiently. To top it off, they waived the service call fee. They do excellent work at reasonable prices. I strongly suggest their maintenance plan; it is very inexpensive and very beneficial! We love their service and we will never go to another company for maintenance or service. more

completely satisfied 1/14/2012

I am completely satisfied with the service I receive from Precision. The technicians are friendly, knowledgeable, and they take the time to explain their findings and recommendations without trying to sell you something every time. more

The most professional AC technicians 1/14/2012

The most professional AC technicians I have ever met. They are prompt, polite, respectful, and even my dog liked them! Derek performed the most recent inspection of both my AC units and never tried to upsell me. He did make a few recommendations, but was never pushy. more

I would recommend Corey to anyone! 1/13/2012

I would recommend Corey to anyone! He did a very good job on his service visit to us. He was extremely thorough and went out of his way to make sure we understood his diagnosis and conclusions. more

always polite 1/13/2012

I have used the services of Precision Heating & Air Conditioning since I purchased my home. The previous owner of the house recommended them highly. Every technician that I have is very educated and always polite. I highly recommend Precision. more

Keep up the good work! 1/12/2012

Derek was great! He was on time, did a thorough job of my scheduled maintenance, and didn't leave a mess. I always recommend Precision Heating & Air Conditioning, and several of my friends are now their customers too. They seem to hire the best technicians, and I appreciate not being up-sold anything. Keep up the good work! more

inspection was done quickly 1/12/2012

Corey arrived on schedule with the advanced call as we had agreed. The system inspection was done quickly and he explained the overall condition of our heat pump. We are very satisfied with our service contract with Precision Heating & Air Conditioning, and have recommended their service to our friends. more

I will never call anyone else! 1/9/2012

I made the mistake of calling another company first and they responded in less than a day, but they insisted that the air conditioner wouldn?t last more than three months and to fix what I have would cost $3500. So I called Precision to get a 2nd opinion. Not only was the 2nd opinion a free service, but they suggested repairs that were reasonable! They cleaned the coils, replaced some duct and a few other things all for a very reasonable price. They showed me that three of the repairs that company number one said I needed were completely bogus. Thank you Precision Heating & Air for being honest and having reasonable prices. I will never call anyone else! more

great experience 1/9/2012

Corey was polite, neat, thorough, and most of all, knew exactly what he was doing. I had our normal AC guys out twice, and they could not fix the issue. I was dying in this Texas heat so in a moment of frustration I called Precision Heating & Air Conditioning. Corey arrived and soon had the system working again. We trust Corey and this company, so when he suggested replacing one of our units because of its age we were comfortable with that decision. The install crew was polite, competent, and hard working. They cleaned up everything and you couldn?t even tell they had been there. more

Great job, very professional 1/9/2012

Corey gave us great service! Not only did he quickly diagnose the problem with my furnace, but he also showed me where the machine was failing. He went straight to the supply house, got the part, and had me warm and comfy the very same day! It is hard to imagine someone that would be more professional, courteous, and effective. Great job and thank you! more

they are working well 1/9/2012

Derek was easy to work with and I highly recommend him! Precision installed my units in 2010; they are working well, and we continue with their suggested maintenance plan because of guys like Derek. more

highly professional in there service 1/8/2012

I have used Precision Heating & Air Conditioning for a while now and have found them to be, courteous, prompt, knowledgeable, and highly professional in there service. They always make every effort to insure my satisfaction and have every time. more

prompt and professional service 1/8/2012

Precision Heating & Air Conditioning replaced both of our AC/Heat Pump units. I have always been able to depend on their services. The technicians are on time and courteous. They always explain in detail what needs to be done and or repaired/replaced. We have been on their maintenance program ever since they replaced our first AC. Our last maintenance renewal was done by Derek. He was prompt on all visits (even early). more

There are still companies that you can REALLY TRUST!!! 11/29/2011

We are very pleased by the excellent work from this company but most important their honesty!! Corey Lutrick is one of their technician and he was attentive, honest and gave us a very promt service on our heating!! I emphasized on the trust beacuse we had a very very bad situation with another company (Autumn HVAC LLC in cedar park) and it was a 100% difference with Precision Heating & Air. We tottaly recommend this company!!! Thank you very much!!! we are warm again!!!! \r P.S. Corey keep up the great job!!!! more

Worst I Ever Exprienced 10/27/2011

We searched web after our air conditioner died and found that Precision has the very good rating . And then it turns out to be the total opposite. Yesterday morning ( Oct. 26. 2011). Our air condition was dead (no power, nothing) and my wife called Precision for a check. One technician came in within a few hours and did some quick check and told her that the air conditioner is too old (11 years old) and the freon is leaking badly. He immediately gave us three options. The cheapest one is around $2500 and the best one (in his opinion) is around $6000 with bonus check from government (good salesmen!). I talked with him over the phone (since I was in office) and I was so suspicious of his judgement. And we just politely told him we would think more about it. When I got home, to my big surprise, the evaporator unit in my attic was a mess with a big hold uncovered. I was totally astonished and called the technician immediately, He told me that: Because the freon is leaking so badly, so it is for our best interest not to use it and therefore there is no need to put the cover back. I was so pissed off and told him that the air conditioner works perfectly with effective cooling before the incident, and his reply was: The freon leaking often happens suddenly. I asked why the evaporator/furnace fan is not working, his reply: ""I turned if off for your safely"". I was then totally speechless and insisted his coming back and cleaning up the mass, and also showing me ""how to turn the evaporator fan on"". This morning (Oct 27.2011), the technician came in with anther gentlemen (with better knowledge?). He got the cover back with bad alignment and he insisted it is bad before. (I wish I took a picture before). And ""to his surprise"", the evaporator fan (part of the furnace) can not be turned on by the switch. This time, he had to open the furnace panel and within about 5 minutes, he congratulated me helping him find another problem: the furnace circuit board is burned. I am so so pissed after our writing a $65 checking just for trouble. I am not sure whether the circuit board is burned after his visit or before it since he insisted that the furnace is working perfectly yesterday during this visit. I will contact some of my friend to see whether I should file a lawsuit/complain or not. Jun =================================== Hello, Joe: I just read your comment and I am glad that you are serious about my post. And it shows that you care about business and customers. Just a few updates since my initial post. After using Precision service (it is not free), I called another company and they got the furnace circuit board replaced. And now, both air-condition and heating are working well. We were told the Freon is just fine. more
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