On a lazy Saturday in Redondo Beach, I opened my mail to find a coupon for a discounted oil change. So I said, lets support the local business instead of going to the big chain. So I drove down to Precision. Already a dangerous quick turn coming right off of Aviation curve doing 4o mph, and with two car seats in the back, not one I like to do.
I walk into the showroom and find 2 reps busy doing paperwork. So its no biggie I will wait until they address me. 1 minute goes by. Two minutes go by. Three minutes, not even a simple. ""Please give me a minute and I will be right with you"". Not even a hello.
In 2010, I would expect that customer service would be at a premium, but at this place, not even a hello. Why would I spend my good money at a place where I was not even wanted? Well, I did not. I ended up at one of the Big Chains, got in and out in 15 minutes, with my windows washed and car vacuumed. You get what you pay for!
Pros: close to my house
Cons: service was abysmal
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