Poochie's

my previous 3 times for my dogs were ok. no complaints. Called on Tues to schedule appt for Wed - my day off. Scheduled one dog for 10am. Received message after I left work that the girl had been looking at the wrong date & Wed. was afternoon, scheduled me for 1:30. I called next day to reschedule because had to take uncle to dr @ 1:30. Rescheduled for Fri @ 10 am. Explained start work at 3, would that be enough time. Yes, person replied, would take 2 - 2 1/2 hours tops. Arrived at 9:40 with my dog. Person took her downstairs & said would call me 15 min prior to completion. Again, I ask how long. 2 hours, 2.5 at most was reply. Hadn't heard from them by one, so called & left voice mail, message said busy & they would call back. Drove over at 1:30. Was informed dog was not ready, would be another 45 minutes minimum. This after I stood & waited at least 15 minutes for young girl to talk to truck driver as if I wasn't there. I interupted them finally & got the news. She said they were hav more

Very friendly and accomodating staff. They keep a file and seem to know my dog and better yet, he knows them. He likes going there and gets excited. Of course he makes me pay once he gets home but I know he likes it. There are two parts of Poochies, the grooming salon and the boarding kennel. If you board you can also have your animal groomed before pick up. They do an excellent job on grooming. Our dog had to stay over a holiday and they had a party for the animals! They asked ahead of time incase of food allergies or needs. Very great staff. PROS: Friendly staff CONS: more

I have taken my two dogs to Poochies since they have been pups. One is 10 and the other is 11 1/2. The groomers are very kind and skilled in dealing with all types of dog personalities and breeds. They will even give you a Report Card for your dog once he is finished being groomed as well as a complimentary bandana - seasonally appropriate!!! The shop is set up really cute and they have a doggie bakery at the checkout as well as sell other pet supplies. You can tell the instant you walk in the door that pets are catered to here. Prices are quite reasonable and considerably less than a lot of the chain pet stores. PROS: Skilled Groomers who care about Pets CONS: Can't think of one more