Pizza Hut

When writing this review, I have to consider the fact that at this Pizza Hut the management is NOT allowed by their bosses to spend money like the Ritz Carlton. The grounds even has to be maintained by the management at THEIR own expense. They are not allowed to buy anything that will keep them up-to-date because of the big bosses. So without further, I give my REASONABLE review for this small town Pizza Hut with limited resources......\r \r With a small employment selection, the staff is good. How can anyone expect a waitress that makes under minimum wage to be excited to be there? These waitress are expected to make up the rest of their hourly wage by customers tips (it is like this for all waitresses in all food places). They live in a small town so they are not busy all the time thus not making their minimum wage per hour. \r \r Management is the better management around all the food places in this small city. Granted, NO ONE is perfect.....especially when the management's bosses restrict management from spending any kind of money to upgrade the building, silverware, bathrooms, etc. It's hardly management's fault when corporate is a bunch of tight wads. Thus the customers complain and the management gets in trouble for something corporate is responsible for.\r \r The staff i'm sure does get trained.......perhaps they should listen or customers should not think they are suppose to be perfect.\r \r The salad bar is bound to get empty when they get busy. Corporate does not allow management to have extra people to tend to the small things--this is something placed on the waitresses, whom i've said make under minimum wage. Besides being waitresses, they are expected to be janitors, dish washers, salad bar people & cashiers. While management is expected to manage, cook, wait on tables and landscape.\r \r So the problem is not the management and waitress, it starts with corporate. If you expect the most perfect pizza hut in small town West Virginia please wake up from your dream. This Pizza Hut is a decent place compared to some other Pizza Hut's i've been in. Besides if you want to complain, start with corporate about spending some money on their store & employees. Don't complain about those at the bottom of the food chain. I eat at this Pizza Hut at least 2 times a week. more

My husband and I decided to travel to Petersburg after some site-seeing in Seneca Rocks. We were refered here as being the the closest town to us. We decided that you can't go wrong with your faithful 'chains"" so we chose Pizza Hut. We now regret this decision.... The first thing noticed was the stickiness of the menus and flip menu on the table and the splashes of food on the window seal. This is when we should have left. The waitress took our order and placed down white plates, one of which had a large black hair on it. My husband placed it to the side and said to be sure we asked for new one. We then recived our pitcher of beer in a old worn out pitcher. At this point we should have complained, but it is not in our nature. She brings out the pizza and as I get ready to ask for a new plate she is already placing the slice on the noticable hair. She stopped and got me a new one, never apologizing. As we begin to eat our undercooked, barely browned pizza, I noticed a fly that had been smashed still hanging on the wall and became discusted. My husband then noticed the final insult... There was bits of what could only be old food not rinsed out from the dishwashing floating in the pitcher of beer that we had drank out of. Asking for a Manager was a joke. Politly my husband explained all the issues and that we would like our check so we can leave. I assume she was speachless by how utterly terrible this situation was because all she said was ""do you want a box.?"".. No apology, no discount, no remorse for the unhealty condition of her store. It was by far this worst dining enviroment I have EVER witnessed. This place should be closed for unsanitary conditions.... Pros: The most discusting place I have EVER been... Cons: Dirty and Rude. more