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Pinnacle Automotive Inc

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128 Quantum St
Holly Springs, NC 27540

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(919) 557-4902
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Auto Repair & Service

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Automotive

Reviews
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Best

douggriz Really? I know George and there is No way he would not refund your money. George is as Honest as the day is Long. What is your real reason for bad review?

Worst

Got a tune-up and it cost $500. Thought it was a little pricey and found i was changed for ignition wires twice. Called 3 times and was assured ""check was in the mail"" (credit c...

Editorial review from Citysearch 11/2/2012

Absolutely the only place I trust completely - we even bought a car from George. Quality work, excellent prices, exceptional staff - just an all around wonderful experience. Thanks for being everything a car shop should be, but so rarely is... we'll drive an hour each way, no problem. more

doug 5/17/2012

douggriz Really? I know George and there is No way he would not refund your money. George is as Honest as the day is Long. What is your real reason for bad review? more

Honest. Dependable 5/17/2012

douggriz Really? I know George and there is No way he would not refund your money. George is as Honest as the day is Long. What is your real reason for bad review? more

Honest, quality work at an honest price. 1/19/2012

Honest. Dependable. Good at diagnosis. Does work on time and to estimate. A rare find these days. more

HIGHLY RECOMMEND!!! 10/26/2011

We HIGHLY recommend Pinnacle Automotive!!! Our experience with George and his staff has always been extremely positive! We have COMPLETE confidence in the work they perform on our vehicles, and trust their integrity in diagnosing our service needs. We have been using Pinnacle Automotive for years! They are outstanding!!! You won't be disappointed!!! more

Dishonest - stay away from this place 4/5/2011

Got a tune-up and it cost $500. Thought it was a little pricey and found i was changed for ignition wires twice. Called 3 times and was assured ""check was in the mail"" (credit card refund was submitted for $120). It wasn't. I'll never do business there again. Really disappointed George - you lost a customer. more

Trustworthy and Reliable 12/15/2010

I've been taking our vehicles to George at Pinnacle Automotive in Holly Springs for 3 years and always get great, personal service provided in a timely fashion, with honest opinions and comprehensive feedback. Not only does he remember us and our vehicles, George (the owner) always manages to identify and fix those hard to identify noises and problems on our vehicles?all at reasonable prices for the work performed. In fact, I trust him so much that I took my mother in-law's car to him for service while she was in town for a visit!!! Being a small business owner myself, I can appreciate the special attention George gives to every customer and his drive to make sure the job gets done right. In the rare event that he is too swamped to take the work or if the job requires a specialized skill set, he has recommended other local businesses who turned out to be just as reliable and trustworthy as he is. It is great to know that Pinnacle Automotive is just around the corner and that I can trust them to be honest and fair in a business where those values are all too rare. I highly recommend Pinnacle Automotive!!!! more

Great trustable service 9/16/2010

I am new to the area and found Pinnacle through citysearch and all of the great reviews were true. George is extremely great to work with. He remembers your name, your car, and the issue when you walk in and his shop does top-notch service. He always takes the time to explain what is wrong and gives realistic estimates for repair costs. I have an old Accord that he recently fixed and after he fixed my primary issue I asked him to look it over and make recommendations to me. He found a number of issues with the car, explained to me what the issues were, and how serious they were, and in the end he did not recommend doing anything. He had the opportunity to take advantage of me and he did not. I will certainly give him my business again in the future. more

Excellent Fair Honest Opinions Good timely Work 8/28/2010

I've been taking my cars to George for more than 3years. He has provided me with straightforward advice and excellent troubleshooting. He is helpful, arranges service to my schedule and I have the highest praise for his workmanship and the fact that he stands behind the work his shop does. I plan to keep Pinnacle and George as My Car Guy. You may want to check with George before making a decision about your repair needs or regular maintenance. more

Excellent Honest Service 3/16/2010

We were recommended to Pinnacle by a few close friends. They talked about how honest George was and how he was so willing to go above and beyond the typical auto repair place. How true! We have taken both of our cars to George for a little over a year and are always impressed with how honest he is and how quick he and his staff complete repairs/service. He cares more about the customers than any other place we have taken our cars in the past. We love Pinnacle and highly recommend them! Pros: Honesty, Fast and Friendly Service more

Highly recommended auto repair facility..! 1/28/2010

I had been looking for a good dependable place to service our cars when we need it, and have came across many places that try to upsell every thing they can to make more money off us, whether it was really needed or not (i.e. air filter, brake pads, injector cleaning, etc., even when those items were just recently replaced!); Pinnacle did not do any of that. George at Pinnacle answered all of my questions with obvious knowledge. My repairs were done quickly and with excellent results. Much more positive I could say about Pinnacle but I will just sum it up by saying that it is obvious that they are more concerned with acquiring and keeping lifelong customers than making the quick buck, rare in these times..! :) Pros: friendly, knowledgeable, fast & efficent, fair prices, etc.. Cons: none so far :) more

Best In The Area 12/15/2009

This place is great. He remembers names and faces. Professional service and commitment to his profession. I won't take my vehicles anywhere else! I have never felt as though I paid more than I should (I am a woman). Outstanding. George and his team are the best!!! Pros: Integrity and professionalism more

Very impressed 11/20/2009

I actually chose Pinnacle based on the reviews I found on Citysearch. I am fairly new to Holly Springs and I really wanted to find a great local mechanic I can trust. George waited until after hours for us to go pick my car up since he was able to finish it sooner than estimated. He was very friendly and I appreciate his great communication and professionalism. I will definitely take my car to him from now on! Pros: fast, great communication, honest, courteous, quality more

Honest, trustworthy, fair 9/8/2008

We have been taking our cars to George for several years now, admittedly less so now that he is in Holly Springs. We REALLY regret the move but we still take our cars to him for the important stuff (non-oil change sorts of things). Pros: honesty. thorough explanation of work done. respectful Cons: location. very out of the way (unless you happen to live in Holly Springs) more

George has the best and most consistant service, just sorry they moved to Holly Springs 4/4/2008

George's service is outstanding in that he is personally interested in the quality of the work done. He knows Honda and his prices are under most any dealer, while using Genuine Honda parts. more

Great Service 12/7/2007

George will go out of his way to make sure you are satisfied with his service. He will take the time to answer any questions you may have and he will give you detailed info about any repairs that are needed. He charges much less than what the Acura dealership will charge for any services, especially the service intervals, when they do alot of work depending on the mileage requirements. Have no fear taking your car there. Pros: Great service. Fast and friendly. Great waiting room, very comfortable. more

trustworthy, family owned and operated and family oriented 11/26/2007

I am always confident that Pinnacle Automotive has my best interests in mind when I take my beat up cars there to make them safe for my road trips. more

Great Service 9/25/2007

Pinnacle Automotive is the best. more

Quality and Friendly 1/18/2006

Its hard to find a auto. mechanic that I trust. And this place I trust. The do quality work and complete repairs quickly. They always explain the condition of your car honestly and never suggest unnecessary repairs. I highly recommend this shop. The wireless intenet available via the waiting area is also very useful. Pros: quality, trustworthy more
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Owner Message
  • It's Our Goal At Pinnacle Automotive Inc. To Always Provide Great Service And High-Quality Workmanship At A Fair Price. Please Browse Around Our Website To Learn More About Us And Our Commitment To Provide You With The Best Service Possible.

Additional information
  • Hours: Mon 8am-5:30am ; Tue-Fri 8am-5:30pm ; Sat Closed ; Sun Closed
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