I had my Mazda6 serviced today and I have to say that I am truly impressed with the consistency of excellent customer service and my car is always happy when it leaves. Everytime I come for maintenance services I am met by happy, friendly and efficient staff. They are knowledgeable and entertain the smallest of issues ... I asked to have the windshield wiper looked at because at high speeds it rubs on the plastic and makes noise ... somewhat irritating during rainy commutes. Jeremy Mercado approached ""my problem"" the same as if I was having brake problems. We took it on a road test and he offered several solutions. All is good now. Jeremy definitely provided all-around exceptional customer service. Lastly, during a previous visit I had my car serviced and detailed. At my request, Jeremy took me back to thank Louie, who detailed my car, and I was very happy with the job that he had done. The environment at Piazza makes you want to thank people of their efforts. Nothing is too small nor too big for the team at Piazza Mazda. Thanks for being consistenly excellent.
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