Pets Plus

While the staffs knowledge of animals may be good based on other reviews here the treatment of customers leaves something to be desired. I stopped by to pick up some crickets for my kids lizzards. Aa usual I didn't have any cash on me and I was surprised to find that they have a 10 dollar minimum on Credit/Debit card purchases. Neither of the individuals at the counter were willing to accomodate and basically justed shrugged their shoulders as if to say "Oh well." I left and I will not be back. Now I certainly could have gone across the street to the bank as it wasn't that I didn't have any money; just not any cash. As a result of their inflexibility I am a new loyal customer of PetSmart. As a small family we certainly don't have thousands in pet supplies but we do have 3 lizzards, a fish, and two dogs that all need pet supplies. Oh well Pets Plus, I guess I'll just shrug my shoulders as well. Annoyed customer more

This is a pet store in Londonderry at the Crossroads mall. They have quite a selection of interesting animals and do seem to care about them and make sure they are treated and maintained well. People working there seemed very knowledgeable and were extremely open to questions and gave helpful answers. They have a good selection of cages/supplies you might not find elsewhere. I do think they were a bit on the pricey side, but it seemed like they were more likely to back their products than other local pet stores. more