PetSmart

PET SMART IN KINGSTON - ABSOLUTELY THE WORST ADVISE - DO NOT UNDER ANY CIRCUMSTANCES TAKE YOUR PET HERE!! I TOOK MY LITTLE MALTESE HERE FOR A HAIRCUT THEY SHAVED HER FUR SO CLOSE THAT SHE GOT HUGE PURPLE BRUSES UNDER HER SKIN AND DIED A WEEK LATER!!\r SHE DIED A HORRIBLE PAINFUL DEATH AND THE \r ""GROOMER"" TOOK NO RESPONSIBLITY FOR KILLING MY DOG! VETS ALL SAID DOG DIED FROM BEING BASICALLY SCALPED TO DEATH . IF YOU LOVE YOUR DOG - DONT GO TO PET SMART , THEY MURDERED MY LITTLE DOG . more

This is the worst retail outlet on earth. I have never been in a place that, despite having 5-10 sales associates standing around, they will NOT open another line to help check people out. So even if you have ten people in front of you, they don't open another line and the people working the check-out counters are slow as molasses. There's no supervision there and people just waste your time. They are the laziest people I have ever seen, and unfortunately for me, my dog's food is only carried there as opposed to normal stores. Every time I have to go in there, I DREAD it. If you're in a rush, your dog is better off starving so you can drive somewhere else or return the next day, because waiting in line for 20 years will only make your day worse. Pros: Good selection of products. Cons: Worst service ON EARTH. Indifferent staff. No customer service. more