Had carpets installed prior to my wedding. Price was okay (not great). While Alan and his installers were there, the crashed our new flat-screen tv into our newly painted wall leaving a huge gash. They tried to deny it however, i walked in on them trying to turn my tv on which they couldn't. i called the store immediately when Larry told me that this had never happened before. Larry was more concerned that this men had worked all day and that i might not pay my bill rather than the destruction done to my home\r
Mark the owner told me to call him if we had any problems and he would get back to me that day. i not only stopped by the store but called his cell to let him know my predicament. the only time he called me back was two wks later to try to get the rest of his money. i made sure they replaced my tv, but after Alan the installer took the box w/ the broken tv back to best buy to get his money back. Alan also told me he couldnt put this through his insurance b/c he had too many claims. Would never go back and warn anyone/everyone not to use this company!!!
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