Pet Menders PC - Todd Russell, DVM

I have been a client at Petmenders since 1994 and I have the highest regard for Drs. Fuller and Russell and their head ttech Sue. They know how to talk to owners and are very supportive if problems arise and I completely trust them with my pets. However, I just had a very difficult visit, which made me very upset, and the problem was the very part time receptionist. She was cold, prickly, uncaring and she kept stonewalling me on what were reasonable requests and questions. She just put up a wall and I was given no recourse to t alk to someone in charge about what was going wrong. However I was patient and just sat until someone else could talk to me. I brought my cat in for fluids and I just wanted to know if he was in fact still dehydrated. If they were too busy that day I offered to come back another day and she said that would cost me another official office visit. I had to fight to gett an answer. It's never been like that, ever, more

Our cat Puff was in great need of medical care... We had been to see a vet the day before calling Pet Menders and we were left with a desire for someone who genuinely cared about our pet and wanted to help our animal more than wanted to make money. When we found Pet Menders' website we called immediately and were fast put at ease by Jenny, the receptionist. We took Puff in the following day feeling very confident based solely on our phone experience. Dropping Puff off we were greeted by kind people who truly care. Upon picking Puff up after her surgery, Dr. Fuller personally brought her out and spoke with us. Instantly we felt that he genuinely cared about helping our cat and us. Puff has recovered very well and is doing great. Our experience with Pet Menders was exactly what we were hoping to find in the Boulder area. They did what we wanted without any pressure to purchase additional services that were unnecessary at the time. Also, they help people who need it most financially, which is so wonderful to see. Thank you to all who are a part of this great Vet clinic! Pros: genuine kindness, concern, top quality care more

Dr. Fuller and Dr. Russell are two of the nicest people you will ever meet. They are informed, patient and easy to talk to. They never seem to be in a hurry and are always available to talk to by phone. I will never switch to another vet hospital!!! Pros: friendly, patient, affordable, experienced Cons: absolutely none more

We have been taking our pets to Drs Fuller and Russell since 1994 and have received the best and most affordable care for the duration. In fact, we have since moved to Denver and STILL bring our pets to Pet Menders because of the care, knowledge, and compassion that the entire team provides. We have gone through cancer, amputation, euthanization and they have gone over and above to take care of us all through each experience. I could not recommend a better vet practice! more

Everyone here from the receptionist to the docs, vet techs and the kind and caring receptionist took care of me as well as my cat during his recent uninary blockage. Everyone there took the time to make me feel safe and welcome and the care was excellent. I am unsure how anyone can call the receptionst rude or sarcastic since everyone of my dealings with her have been exceptional as with the rest of the staff. Pros: Caring, wonderful care more

I have known Drs. Fuller and Russell for about 5 years now. I like them both. They are so careful and compassionate with my dog and cats. They always answer all my questions and explain my treatment options. When I leave I feel informed and confident that I have made the best decision for my pets condition. I have never had a bad experience with the receptionist. Pros: Location, great doctors, communicators, not money hungry Cons: Appointments take too long more

I just moved to Boulder and was referred to Pet Menders by a family friend. I was treated with the utmost care and friendliness from the time I called and made the appointment til I left. The staff was wonderful. Dr.Russell is such a nice man. He and the receptionist helped me in choosing a proper diet for my ""slightly"" obese dog. I would highly recommend Pet Menders to anyone!! Pros: friendly more

We started going to Pet Menders when we moved back to Boulder with our dog from NM in 2001. Our dog had check-ups and shots there, and had a TPLO surgery there. Both Dr. Fuller and Dr Russell did the surgery, and she heals wonderfully. I shopped around for the TPLO procedure in Boulder, and they have the best price (and the quality of care too!) more

I've taken my dogs and other pets to Pet Menders for many years and have always been treated with respect and dignity. On the Saturdays they hold the Vaccine Clinic (1st and 3rd Saturdays of each month from Noon to 2pm), things can get very hectic, so don't expect wine and scones to be handed out with a genteel smile. The place is packed with pets and people and the staff is doing the best they can. The vaccines are at a greatly reduced rate. Pros: Skilled vets, efficient staff, low cost, location, parking more

This was my first time here and the staff (receptionist included) was fantastic! They told me about teeth cleaning specials (February and October) and discounted rabies shots (First and Third Saturday of each month, from noon to 2pm) Pros: low cost, fast service, friendly staff Cons: small waiting area, limited parking more

The receptionist in this office was so snippy, rude and uncaring, it's hard to believe a Vet's office would have someone on the front end with this kind of personality. The doctor was kind and caring, but I've canceled all future appts with this vet because of the rude receptionist. Pros: Convenient Cons: impersonal more