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Perry Automotive

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13701 McKinley Hwy 1
Mishawaka, IN 46545

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(574) 252-7272
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Reviews
( 83 )
( 16 )
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( 2 )

Best

Worst

had an appointment was running 5 minutes late I was told the tire rotation would not happen because I was late so I rescheduled for the next day I get there and they are 45 minute...

not sure what this means 2/7/2014

I appreciate how the guys there take care of me and help me understand what is happening to my van in a way I understand. I wouldn't go anywhere else. more

Great customer service and fair pricing 2/6/2014

Great, courteous customer service. The repairs performed on our vehicle were great and it was done right the first time! more

Makes a woman feel safe ( trustworthy & helpful) 2/5/2014

This the place that I can depend on to do the job right and recommend any other work needed at the best price. Thank-you to all > more

Friendly, Honest and Thorough! 2/3/2014

Great guys. Very honest and helpful. more

Friendly Atmosphere 2/2/2014

Great experience as usual. Friendly and professional. more

Did not get the job done in one visit 1/23/2014

I had my oil changed and asked them to check my tire pressure as the low pressure light was on. When I left it was still on so I asked them about it. I specifically told them to ceck the spare as it is usually low. They told me that I have to drive for about 25 miles for the sensor to reset. I know that is not true as this has happened to to previously. I had to make two more trips before they fixed the problem which was added air to the spare tire. more

high mark ups 1/17/2014

My last visit started off rocky as I was trying to tell the employee behind the counter what my car was doing and he totally ignored me while joking around with other employees. After my car was serviced they pulled me aside and apologized. They gave me an estimate on a tune up quoting me a total of almost $600, with one of the parts (ignition coil) being $243. I thought that was pretty high so I called around and found one for $78.99!!! To make a long story short, I bought the parts myself and had a mechanic friend do the work for me for $200!!! (that was parts and labor) I know you are in business to make money, but didn't know parts were being marked up so high (almost 20%). I do want to thank the mechanic who worked on my car for the outstanding service he provided me. (forgot his name) He was very very honest and helpful. As well as Scott. (I think that was his name...who pulled me aside to go over everything in detail) Thank you Perry Automotive!! more

Very helpful 1/11/2014

The only thing to make you better is appt. reminders more

OIl Change and tire pressure 12/31/2013

The oil change went fine. I informed them taht tire pressure light was on so please check the tire pressures even the spare. THey said they did but the light was still on. I had to make two more trips to have that taken care off. more

The integrety of John Perry 12/29/2013

I trust them to help me with my Van. I need to keep it running for my Ministries. I haul a lot of food for the needy and need to keep it running. more

Great service and reliability. 12/26/2013

Really appreciate you squeezing us in and your willingness to accomodate us. more

Very helpful staff, friendly too. 12/23/2013

Staff went above and beyond in trying to explain a problem I was having with understand a problem I was having with a new vehicle, even though it was a warranty issue that should be covered by the dealer, who wasn't able to schedule an appointment before a road trip I was planning. more


Shawn does a great JOB! 12/19/2013

Service is great more

trust 12/13/2013

I would like to know what it would cost to change the rear springs. I asked when I was there. Still waiting. more

Awesome as always!!! 12/6/2013

Great customer service!! Hot fresh coffee while waiting is always a bonus!!! more

Great Place to do business! 12/4/2013

Was welcomed very nicely, like they appreciated my business. Was very down to earth pleasant and professional. Did an excellent job with my vehicle, couldn't have asked for better experience. more

Outstanding service! 11/24/2013

I am so impressed by each and everyone who works here. It is not just the service though. People are beginning to just figure out that there are places that actually mean what they say. Honesty and integrity, although some places have lost sight of these two things, Perry's has not. They treat you as if you are the only customer. I hope this place takes off and makes everyone a millionaire. That's the kind of treatment you get. Whether you are getting an oil change or having your engine replaced. I wouldn't go anywhere else. I also love the banter between the employees and bosses. They really like each other, that's nice. Give this place 5 stars! more

quick service BUT 11/14/2013

my check engine light went on 3 hours after I picked up my car..im still in chicago but am hoping you guys can look at it and see what the deal is? more

Oil Change 11/10/2013

Always good service. Thank you, Amy more
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  • Auto Repair,Auto Parts,Car Parts,Car Repair,Truck Parts,Truck Repair,Auto Oil Change,Auto Inspection

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  • Hours: Mon-Fri 7:30am-5:30pm, Sat 8am-1pm
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