Perillo BMW

Good: picture of car on website. Bad: unethical business from top to sales force-sociopath mentality-not truthful-only interested in making money off of people by being totally untruthful thru entire process with only making money for themselves at any cost. Improvements: Accountability and honesty for a start. Other: Avoid this company at all costs. They practice win-loss and they are the winners with no regard for anyone.. more

My experience at Perillo Motors was excellent. The whole staff was very attentive to my needs and they were very friendly! I highly recommend Perillo. more

Had a great experience! Customer service was great. Thank you Perillo! more

If you have spent enough time in Chicago, you have probably seen the Perillo Motors' commercials with Mr. Perillo himself as the star. This auto retailer is retailer of one of the finest luxury cars. They have a great selection here and I like to browse through (even though I really cannot afford any of them). But if you are looking into buying yourself a nice Beemer or another car of that sort, I would really suggest this dealer because you will get an awesome selection and great service. more

This BMW location houses a Z8 Roadster in their upper level and they let me sit in it and turn it on. If you can afford to buy a high performance luxury car than I am going to suggest this one. This car is extremely sleek and the engine purrs. The one problem is that they wont allow anyone to test drive it first, which might seem a bit crazy, but if you were the one in charge of selling a car that costs over a hundred thousand dollars you might feel the same way. more

The customer service is terrible, and customer sales are dishonest. I recently purchased a BMW 650 from Perillo. I had earlier leased a BMW 530 from Perillo. While I had not been happy with the customer service, I decided to buy my subsequent car based solely on the location. Their dealership and servicing center is very close to where I live. This turned out to be a big mistake. My 530 still had 3 months left on the lease. The sales person (named Ken Reffsin) told me that I could trade up to the 650 and would not have to make the remaining payments. I did the trade. BMW financing subsequently informed me that the dealer had no right to make the commitment and that I still owed the remaining balance on the 530. Ken Reffsin denied ever having made the offer to me. Perillo management did not address my complaint. His manager Salim Beg actually blamed me for not seeing "red flags" when Ken had recommended that I not wait till the end of my existing lease. So for 3 months I had only one car (the 650) but had to make payments on two cars. My advice to anyone considering buying a new BMW in Chicago - avoid Perillo. more