The experience from start to finish was efficient, clear, and friendly. Our expectations of car salespersons is always low, and we have had a number of forgettable visits to dealers.From the moment we met Bill Edney, we discussed our expectations for a car. He was helpful in finding a vehicle, and never was the "typical" car salesperson. Most of all, there were no surprises or last-minute changes to the price or with our financing.Bill was very helpful, courteous, and knew exactly how to communicate with us. As with every car deal that I have done over the years, I expected just another painful experience and just another weak salesperson.Penske Honda, and specifically Bill Edney, demonstrated a rarity in the business: good service, experienced salespersons, friendly staff, and a quality deal. I have already told my friends and colleagues about my good experience at Penske Honda.Keep up the good work!
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