Paul's Washer & Dryer Repair

As a local resident of Los Angeles it is not easy to find a truly local family-owned and operated business. Paul's Washer and Dryer repair is such a business. We spent our time locating a business whom we could entrust. As landlords who we hire is a direct reflection to our tenants how we treat them. The reviews on Judy's Book as well as other sites indicated that Paul's was the type of company that we were looking for. We called and spoke with David, Paul's Brother, asking some questions about insurance, license number, David provided as the pertinent details. We verified the information provided and called back. This company is 100% above board. Coordinating with our tenant Paul's Service arrived on-time,. was polite, clean and had exceptional communication skills. The machine unfortunately was beyond repair, but we are very pleased to write this review on their behalf. Paul's Washer and Dryer Repair is a company that reflects our values as business owner. We strongly recommend this exceptional business. more

Thank you Paul's Service for the excellent work. Our Maytag washer is working and our wallet is not to light for the charges. L.S. more

Our Whirlpool front load washer was full of water, we called another company listed and was given a quote which was quiet high. We were told that the water pump had to be replaced. After doing some more research we found Paul's Washer and Dryer Repair, there exceptional customer service was evident from the very beginning. David took his time on the phone, the company that was at our home did not even open up the machine as we came to find that this is essential for diagnosis. We made an appointment, arriving time, we come to find that there was nothing mechanically wrong with the pump, rather there was a sock stuck in it. The repair cost of 1/2 of what the other company would have charged, the least we can do is spread the word about Paul's. Stone more

My name is Randy Sacks, I what to support Paul's Washer and Dryer we need more local companies. I am a apartment house manager, after having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul's Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul's Washer & Dryer repair is a hands-on, personal service company. Paul's s is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He took the time to discuss it with me, which also showed that he was completely familiar with the problem. David recommended that I have my dryer cleaned out at the same time since I never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours). David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn't t need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn't t. So I ended up paying less than what I had been quoted. I highly recommend Paul's Washer & Dryer Repair and only wish they serviced other appliances as well! Randy more

We recently had our Maytag Washer break for the 1st time in years. In the past we had difficulty finding a reliable washer repair service company in West Hollywood. After doing our research we discovered Paul's Service. We gave them a call and David, the owner, answered the phone, spending his time we were given an estimate. An appointment was made, arriving on time, and in short-order the diagnosis was given. David was spot-on with his estimate and diagnosis. The machine is working properly and our wallet is not that much lighter. Drew more

After discovering Paul's Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul's Washer & Dryer repair is a hands-on, personal service company. Paul's is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He read more » took the time to discuss it with me, which also showed that he was completely familiar with the problem. David recommended that I have my dryer cleaned out at the same time since Iâd never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours). David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn't need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn't. So I ended up paying less than what I had been quoted. I highly recommend Paul's Washer & Dryer Repair and only wish they serviced other appliances as well! more

Words of praising for a deserving company. Our Frigidaire front-load washing machine was making the banging noise which was of concern to us. We called a few companies, they were nice enough but did not take their time in talking with us. We found Paul's Service and knew from the beginning of the conversation that this was a different service company. Taking their time on the phone to give us an estimate and diagnosis. The technician stated that the "shocks," had failed as a result of wear. Paul's Service was out at our home the next day. The diagnosis was accurate and their estimate was completely accurate. We highly recommend this company. Michelle S. Los Angeles, CA more

I do considerable research on all home projects, which lead me to call Paul's Service. There are several do-it-yourself website which indicated that our "lid-switch," had failed. I was impressed by Paul's in taking their time in talking with us on the phone. It became apparent that Paul new what he was talking about, being open to home diagnosis I was given an quote and I made an appointment. The switch was bad, Paul showed me what went wrong and he was comfortable in me watching him work. In short-order our machine was working as good as new. Impressed with the professionalism and their willingness to take time to talk with me about my machines. Sara more

We called Paul's Washer and Dryer Repair, to iquire into the possiblity of having our appliance serviced. After communicating with several appliance repair compnaies it was looking doubtful that we would hire any of them, so many companies running deceptive ads, saying one thing on the net them when you call another story entirely. We spoke with David and he was professional and polite. Understanding the washer very well, a quote was given and an appointment was made. Arriving within the window, their repair techinican was polite, professional and performed the as promised. We are very pleased to recommend Paul's Washer and Dryer Repair. Heather B 90403 more

An exceptional Family-Owned Business. We just called Paul's Service and spoke with David. Taking his time on the phone, approximately 10 minutes, it was clear that what needed to do was purchase a new machine not pay the fee for repair. We called several companies to no avail in getting a straight answer as to what could be possibly wrong with the machine. For his time we offered David a gift card to Coffee Bean which he gladly accepted. It is a pleasure to know that there are good honest conpanies left today, who are more concerned about their customers then their bottom line. We wish David and His Brother Paul the best of success and blessing. Kelly and Mark H. more