Pat Smith's Extravaganza

That's pretty bad when the Labor Department has to contact a company to pay an employee for hours worked. At this point, they'd undoubtedly pay someone for work done rather than suffer penalties. It makes me wonder how many prior to me had been stiffed and did not seek help from the Labor Department. Fortunately, this is not my first rodeo with these sorts of employers. Never mind, the lack of professionalism at the beginning of the event and listening to disgruntled employees complain. I have worked with multiple catering companies in the past for extra work on the side and never experienced such listlessness towards a new hire with very little instruction. It was odd to see the person in charge giving instructions for duties as if talking to mindless drones- condescending in nature and simply abhorrent to observe on my first day. This unsavory beginning was just a prelude to the rest of my experience with Extravaganza. Upon completion of the event, the people in charge had taken off long before the event ended without notice and leaving me to play guessing games about who to report to at the end my shift. That's when I noticed Mike (the guy with a clip board) and got lucky. After l left site, I called my superior who pulled a phantom act before the event ended and left a message informing her the time I left. This event was on January 20th. A week later, I still hadn't heard from anyone and proceeded to call ""my superior"" on her cell the next Friday leaving a message regarding a paycheck. By Monday, she hadn't returned my call. So, I left another message. Another week and three days passed before I called again. This time I left messages on Extravaganza's business line. Still, no one returned my calls. A couple weeks later, I get a text from an acquaintance who is not an employee of Extravaganza informing me a check was ready for me in the office to pick up. How professional! Following this text, I got that phone call from my superior who I'd been leaving messages for weeks after working my first event! She sounded frantic and apologized to me claiming ""a girl"" in the office had thrown away all my information. (I only wondered how every one of my messages with verbal dictation of my phone number and caller ID were completely missed. I speak perfect English and when I speak my words aren't garbled.) Then,she proceeded to ask me if I was available for more work! No thanks. Just the check please! more

I was at an event where Pat Smith was the caterer. She was extremely rude to everybody around her. She was rude to the guests, and the people who hire her. Cons: Poor Service, rude more

Her food was not exceptional as she claims, she buys her food from Costco and other warehouse stores. I feel the services provided were inappropriate and all performed unprofessionally. One of my guest saw one of the servers stilling bottles of alcohol I have provided. The owner Pat was rude to myself and my guests. I felt rushed and other guests were also aware of this. more

We were working an event with extravaganza catering in Saratoga and the catering organizer for the event, Pat Smith, was the worst professional experience we have ever had with a catering company The lady in charge of catering was rude and unaccomodating. I highly recommend looking for other another caterer in town. The food was cheap. more

RUDE RUDE RUDE more

Extravaganza Catering is the best caterer I have ever worked with. I have used them for seven events at this point and can't imaging working with anyone else. They are perfectionists which I appreciate and everyone raves about the rood at every event. I have used Extravaganza Catering for parties of 16 and parties of 350 and the food is always consistent, beautifully displayed and plentiful. Pat Smith goes out of her way to be generous and to ensure that the job is done when promissed, as promissed - in fact she generally over delivers! Pros: Amazing food, very generous, beautiful presentation more

They reply quickly and work with you to a point, but they're image conscious to the extreme. If they don't like what you like, expect them to vanish. Pros: Timely initial contact. Fast email Cons: Image concious more

Who ever gave Pat Smith a 7.1 is plum crazy! I had a last minute event that I needed to cater a complete dinner for 40 people. After calling around Pat was the most reasonably priced and she and her staff were very helpful with helping figure out what I needed and made great recommendations on the menu. In the end my guests were raving about the great flavor of the food and I cannot rave enough the friendly service. The short ribs are to die for! Pros: Service/Quality of the food/Diverse Menu/Vegetarian Friendly more