Parts-People.Com, INC

Claim
marker

2929 Longhorn Blvd (at Burnet Rd)
Austin, TX 78758

marker
(512) 339-1990
Incorrect info? Correct your listing
Photos
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Parts-People.Com, INC - Austin, TX
Reviews
( 63 )
( 9 )
( 4 )
( 1 )
( 0 )

Best

My two-year-old Dell Inspiron completely shut down the night before a presentation. After the stress cleared, I was able to have my computer "diagnosed," and apparently the mother...

Worst

I have mixed feelings. My first repair went awesome (quick, affordable) and got the screen to work again. Unfortunately, it came back with two screws and pads missing from the scr...

I went from a brick to a working computer!! 5/6/2012

My two-year-old Dell Inspiron completely shut down the night before a presentation. After the stress cleared, I was able to have my computer "diagnosed," and apparently the motherboard was shot. I couldn't afford a new computer yet, but I also couldn't afford to pay someone the same amount to repair the computer that it would cost for a new one. So a little bit of searching and I found parts-people on-line. They have an amazing selection of parts as well as wonderful how-to videos. I ordered a refurbished motherboard from them (with free shipping, I'd like to add!), and installed it myself, using their instructional video combined with the Dell service manual (which has pretty detailed instructions). I went from a brick to a working computer!! I hope I can get another 2 years (at least!) out of this computer, but if I don't, I know where to go! As an add-on, I plan on recycling my old motherboard with them. Pros: null Cons: null more

Problems...but ultimately corrected 9/6/2011

Negative review retracted. A representative is working at the moment to fix the issues I had with the service and I will amend this review as necessary. Learn from my mistake and make sure every dollar you spend on service is accounted for. more

Issues Resolved Over Time 9/5/2011

Negative review retracted. A representative is working at the moment to fix the issues I had with the service and I will amend this review as necessary. Learn from my mistake and make sure every dollar you spend on service is accounted for. more

Stellar service! 1/3/2011

New Dell fan: $50. Labor for replacement: $20. Keeping my husband from "fixing" my laptop: priceless. more

Stormygirl 12/16/2010

Parts are exactly as described, fast shipping, I have bought several items and will continue to buy from Parts-People.com for all replacement parts for the Dell laptops that I work on. Never had a problem! more

Tech Specialist 11/11/2010

Ordered once with vendor and part arrived promptly and as described. I am currently using part for past month with no problems. So far satisfied and would do business with them again. more

Spares for Inspiron 6400 11/9/2010

Ordered spares in UK on Thursday, Parts were in my hand following Tuesday, outstanding service and would definitely use again. Beats most delivery times in UK. more

Consumer 11/7/2010

Thanks Parts People I rate you A plus on price,shipping and time. The parts I ordered worked and fit like a champ. I recomend parts people for all your lap top needs!!\r Joseph more

I use them all the time 11/4/2010

I have never been disappointed by any product purchased through Parts People. They have a very good selection of dell laptop parts, and excellent quality control. more

Good JOB 11/4/2010

, i buy parts, quality excellent, fast shiping, the web page, is easy to find parts , very important is accesible invoice printing\r good job more

Owner 11/2/2010

Professional and courteous customer service. Very fast turn around time. Did exactly as stated and expected. Refurbised computer looks like brand new. Would definately do business with the company again. more

Purchasing Agent 11/1/2010

Parts-People Inc is nice to deal with and they have good, friendly customer service. They do well with returns too. more

Albert 10/30/2010

Excellent from the website to delivery of the product. Because of The Parts People, I can purchase that (hypothectically) pink Dell laptop with the slow processor and convert it into the black or dark blue laptop with a fast processor. more

Dell loves partspeople 10/30/2010

Partspeople.com is a place where Dell owners can go for hardware repairs,upgrades, and refurbishing.They answer all your questions without an attitude. Their technicians know their stuff. They gave me advice on how to keep my laptop running cooler.Their service is fast compared to some local repair shops that I tried. If and when I get a Dell again I'll be thinking of partpeople for service. more

Reliable Company, Highly Recommend 10/29/2010

Excellent Company. Have done business with Parts-People for over a year, never a DOA product, and always fast shipping. more

Great Service! 10/29/2010

Great supplier and awesome service! These folks are the best at getting parts for my Dell stuff. I will be a repeat customer. Last order was a laptop keyboard replacement which was surprisingly easy to install. more

Thanks, Parts-People 10/29/2010

Fast delivery, parts were in excellent condition, and priced very competitively. I will definitely shop here again. more

Well done, but room for improvement. 10/29/2010

Parts ordered were delivered in a timely manner and were easy to install. The technical support team was very helpfull when and additional problem developed. However, time required to get a return shipment box was slower than it should have been and we missed the best opportunity to get the additional repairs fixed and it is now more of an inconvenience. more

IT Manager 10/29/2010

I have been using Parts-People.com for over a year now and each and every transaction has been GREAT. They have a large selection of parts for all Dells. Even their used parts look like new. I use Parts-People.com for parts to upgrade and repair my personal laptop and those of my users.\r I highly recommend them to anyone looking for Dell parts at a very reasonable price. more

STELLAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 10/29/2010

These guys are GREAT!!!!!!!!!!!!! everything arived on time and although I was concerned about the quality of used parts I was very happy when I opened the box more
< Previous 1 2 3 4 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

The Dell Laptop Experts

Owner Message
  • Welcome to Parts-People.com - The Dell Laptop Experts! At Parts-People.com the health and functionality of your Dell Laptop is our job.
    Since 2002, our team of experts has helped businesses and individuals find the Dell parts they need and get their computers up and running. In 2003 Parts-People.com moved into our current retail location where we are now able to better service the Austin area customers. Our 14,000 square foot facility located in North Austin, TX is open to the public and includes a complete laptop repair service department specializing exclusively in Dell laptops and notebooks. Parts-People.com also has a 2,000 sq ft retail showroom were you may browse refurbished Dell laptops and Dell laptop accessories. Parts-People.com also offers an extensive inventory of replacement parts for Dell laptop notebook computers, and a Dell laptop notebook recycling service.

Additional information
  • Hours: 10am - 6PM Monday - Friday
  • Payments: Visa, Master Card, American Express, Cash, Discover
  • Neighborhoods: North Burnet, North Burnet - Gateway, Austin
badge