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Ostrom Electrical Plumbing Heating & Air Conditioning

id: 37914565
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1530 Plantation Rd NE
Roanoke, VA 24012

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(540) 253-1559
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Reviews
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( 11 )
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Best

I was thoroughly satisfied with the professional services which I received. George was very thorough in taking care of the problem.

Worst

Ostrom wanted $500 to replace and install a Badger 5 garbage disposal. The disposal can be bought at Lowe's for $110 and installed in 30 minutes by a professional (see you-tube B...

Electrical problem due to recent storm 7/20/2013

Called Ostrom Electrical explaining problem, George came out and explained the problem and went on and fixed what was wrong. I highly appreciated the prompt and professional courtesy of the company and the people that make it work. Thank you. more

VERY PROFESSIONAL COMPANY 7/11/2013

We added 4 new desks in our office and needed the electricity hooked up asap. I called the company and they sent someone out the same day for an estimate. The work was scheduled when we wanted it and completed on time. Everyone I talked to on the phone was very helpful. When George came out he handled the installation without disturbing the office, was very polite, and finished on time. I will highly recommend them to everyone I know and will use them again. more

Excellent work, completely satisfied 5/23/2013

My hot water heater broke recently and was leaking all over the basement floor. Called Ostrom and they had someone over the next day. The workmen were John, Jason, and Drew. They arrived on time and were extremely polite. They immediately got to work and had a new 50 gallon hot water heater on the property and installed the same day. They were not only very professional, but also were willing and able to answer all of my questions and went beyond the basics of the job to make sure that everything was in place and in safe working order before they left. They pulled the proper permits and their work was inspected by the city the next day. The city inspector even commented that Ostrom is a great company and that they consistently do good work. I am now a subscriber to their customer service plan and will definitely be calling them if I need any electrical or plumbing work in the future. more

George was excellent. He had my issue diagnosed in minutes and took the time to explain everything to me. 4/19/2013

I called Ostrom for a breaker tripping after a ceiling fan install. George showed up a few hours later and with a new breaker I was up and running in less than 30 min. George took the time to educate me on several things and was very polite and professional. I was so impressed I had him give me a quote for some future electrical work. more

Ostrom recently installed a whole home generator at my home. I am 67 years old and am not an easy customer.I have never had a better experience with anything I have ever purchased for the homes iI... 2/5/2013

i researched several companies and had quotes from more than one for installing a whole home generator and transfer switch. When the Ostrom tech, Daniel, came to my house to review exactly what I needed he very professionally looked at all my power requirements and the layout of my house. He then recommended a GE whole home generator and with a great deal of knowledge explained why he was recommending this model (which was not the most expensive) and exactly how it would function, from load management to generator automatic exercise and function check. He described everything about the installation and the cost which was firm and would not have any hidden associated costs. It was a no brainer. This was the right company. When Daniel and team returned to install the generator, they were all very courteous, did not make a big mess in my house or on my lawn and cleaned up everything on completion. Their demonstration and explanation of how the generator would function was easy to understand and was accurate. If you are looking for a whole home generator installation, I highly recommend Ostrom. From the people in the main office to the techs, Daniel and crew, these guys are true professionals. more

I would recommend Ostrom 1/25/2013

The Ostrom Electrical people were friendly, polite, and respectful. They helped us decided which way to go with the water heater and everything went well. more

Very professional, easy to work with, and flexible. 12/19/2012

I have a rental house, and I think the renter sabotaged the toilet. There was a toy that had been flushed. Ostrom had to take the toilet off and get inside the pipe. They were very polite and they wanted to help. They were very professional, and they were willing to work with my schedule and situation. more

Jason responded to our call and did an outstanding job. 12/16/2012

We had a plumbing problem on a weekend and called. Jason responded and did an outstanding job. He had a great attitude and represented Ostrom very well. more

Excellent electrical crew. 12/11/2012

Installed a standby generator. They did a very professional job. more

great service, professional 12/3/2012

i had a water heater put in. jason was great. very professional. on time. explained everything and seemed very honest.i would highly recommend ostrom. more

Knowledgeable and Reliable 11/9/2012

I have nothing but wonderful things to say about our experiences with Ostrom. We have developed a wonderful relationship with our service technician, George. Not only is he extremely knowledgeable and efficient, but he is just a delightful person. He is welcome in our home any day! We were also very appreciative of the speedy service we received recently due to a bit of an emergency situation. It was great to know that we could count on Ostrom to handle our needs. more

Superb Assistance 9/17/2012

With the gracious assistance of the Ostrom Electrical staff I now have an emergency generator in case of another significant power outage. Their assistance went above and beyond the normal call of duty. The staff of Ostrom Electrical are not only highly professional they are also compassionate to their customer's needs. more

Excellent 9/12/2012

They were on time, they were professional, they explained things to me as they went, they rectified all of the issues, and they cleaned up after themselves. I could not be more pleased with the job they did, and recommend them highly! more

Service and workmenship is the best, Great company. 8/7/2012

Had a natural gas generator installed. Their recommendation on the generator was perfect for what was needed. The Technicians were highly skilled and professional. Best company in its class. Thanks KC more

Best company I have ever dealt with ! 8/4/2012

If you want to deal with a company with upfront prices and no hidden charges than Ostrom is for you!I've had alot of companies give estimates for repairs , but the actual cost was always higher. But with Ostrom, the technician went over the work I had requested be done and gave me a written quote.During the work he quoted he found that the work done prior was not complete.He repaired the incomplete work with no extra charges.I recommend Ostrom to everone I know.Best company I have ever dealt with! more

I'm really happy with their service! 7/13/2012

It was a really good experience with Ostrom Electrical & Plumbing! They came in and gave an estimate. Ostrom Electrical & Plumbing installed a new line from the meter into the house, re-did all the wiring, and put in a breaker box. It was a lot of work. They were on time when they got it done, and everything has been approved by the city. I'm really happy with their service! more

A quality contractor at a fair price. 6/8/2012

Ostrom Electrical & Plumbing are a very, very good electrical company, and I was happy to hear that they've expanded to include plumbing. I've had them do several jobs, some regular maintenance and some improvements. The young man that did our work, Daniel, is a very nice, good electrician and an efficient worker, and the company doesn't charge a whole lot. I used to be a general contractor, and I've hired lots of electricians, some good and some not so good. These guys are good. I have them come by once a year for safety inspections, and we have a wide variety of new chores to have done in the pipeline. more

Very Professional and has empathy for the client. 6/7/2012

I manage a web hosting company so any outage or downtime is very critical and crucial. Daniel our tech from Ostrom was very mindful of that and very professional to work with. Great Customer Service!! more

I was impressed by their professionalism. 5/16/2012

Ostrom Electrical & Plumbing installed 3 ceiling fans and did the electrical wiring for them. They protected the floors to prevent damage. They were professional. They did a pretty good job! more

Stellar work, get more than you pay for 5/14/2012

This is the second time they have done work for me on a rental-the place has been a mess but they still respected the place with wearing footies and everything else. George was our technician both times and he is a terrific person. I couldn't be happier with the quality of work, the timing of the work, and you get more than you pay for. I also had them do plumbing, and both technicians were stellar. more
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