Orange Dental Assoc

My husband and I found this dentist via the internet. Upon arriving at Orange Dental for his first visit, we waited quite a bit of time for him to be seen. His 9 am appointment turned into a 4 hr horror show! The lobby was filthy, the carpet was dirty, and the bathroom trash was over flowing, no paper towel and it clearly had not been cleaned for quite some time. My husband had a cracked tooth and needed to do it TODAY! They wanted him to complete the work in the next 3 hours, after he had been there for three hours! After an extensive conversation, my husband told them he wanted a second opinion and needed to think and do the appropriate research. They did not like this and continued to tell him that he needed to get it done now! He told them this was alot of money and would not do it on the spot. They office manager was short with him, and continued to pursue the original suggestion of doing it right then. Needless to say, we left, took the paperwork with us, canceled the appointment the following day, (which they threatened to make us pay for) and are looking for a new dentist. Beware of high pressure sales!!! It was a very uncomfortable experience. While we have no doubt that the dentist is good and competent, he was extremely offended that my husband would question his suggestion. He said he thought my husband was questioning his integrity! Go figure! When you go in to fix a crack in a filing and get thrown a 5k curve ball, YOU need time to THINK!! Pros: good website Cons: sales tactics more

My husband and I found this dentist via the internet. Upon arriving at Orange Dental for his first visit, we waited quite a bit of time for him to be seen. His 9 am appointment turned into a 4 hr horror show! The lobby was filthy, the carpet was dirty, and the bathroom trash was over flowing, no paper towel and it clearly had not been cleaned for quite some time. My husband had a cracked tooth and needed to do it TODAY! They wanted him to complete the work in the next 3 hours, after he had been there for three hours! After an extensive conversation, my husband told them he wanted a second opinion and needed to think and do the appropriate research. They did not like this and continued to tell him that he needed to get it done now! He told them this was alot of money and would not do it on the spot. They office manager was short with him, and continued to pursue the original suggestion of doing it right then. Needless to say, we left, took the paperwork with us, canceled the appointment the following day, (which they threatened to make us pay for) and are looking for a new dentist. Beware of high pressure sales!!! It was a very uncomfortable experience. While we have no doubt that the dentist is good and competent, he was extremely offended that my husband would question his suggestion. He said he thought my husband was questioning his integrity! Go figure! When you go in to fix a crack in a filing and get thrown a 5k curve ball, YOU need time to THINK!! Pros: good website Cons: sales tactics more

I have been going to Orange Dental for years and was able to look beyond how dirty the place was but my most recent visit put it all in perspective for me.\r \r There was 2 gerbils in an open box under a chair stinking up the lobby that belonged to the dentist, I was told.\r \r I waited 1.5 hours after my scheduled appointment before I was called into xray. The issue was they have no record of my children being there yet I still receive postcards for check ups. Also they said they could not get info back on my insurance so I called them myself so they could talk to someone.\r \r Once inside, I was told that I needed to have a deep cleaning and she was not taking no for an answer. I repeatedly told her no and that I was scheduled for a cleaning and exam, that was all. I was told the dentist will not do a cleaning so I had a choice to leave or do the deep cleaning. After saying no over 10 times, I told the assistant I felt as though I was being harrassed and that this was similar to the high pressure sales of a car dealership or time share. I do not deal well with high pressure sales tactics so I had a panic attack and let them know I would take my business elsewhere. I never even saw a dentist. Pros: location Cons: dirty more

I have been going to Orange Dental for years and was able to look beyond how dirty the place was but my most recent visit put it all in perspective for me. Pros: location Cons: dirty more

i've beeing going to this office for 3 years; staff are very nice and doctors do great work Pros: great work Cons: might have to wait if afternoon appointment more

i've beeing going to this office for 3 years; staff are very nice and doctors do great work Pros: great work Cons: might have to wait if afternoon appointment more

Work was what I expected and Gina the assistant was very professional. Pros: Work was what I expected, Gina was very professional more

Work was what I expected and Gina the assistant was very professional. Pros: Work was what I expected, Gina was very professional more

I had to find a dentist that took my new insurance plan so with no recommendations I chose Orange Dental. I am very impressed with Dr. Shrager and his staff. Besides the obvious, getting me into my appointments in a timely manner and treating me very courteously, Dr. Shrager explained everything that was going on in layman?s terms that I could easily grasp and understand. He explained what needed the most attention and what could be just looked at. He provided options. No one enjoys going to the dentist, but this dental experience was one of the best for me. I am very pleased with the work. I had a phenomenal dentist 25 years ago in Santa Monica, California and all these years later had never found one to compare. I have now. Pros: Love the work Cons: Can't think of any more

I had to find a dentist that took my new insurance plan so with no recommendations I chose Orange Dental. I am very impressed with Dr. Shrager and his staff. Besides the obvious, getting me into my appointments in a timely manner and treating me very courteously, Dr. Shrager explained everything that was going on in layman’s terms that I could easily grasp and understand. He explained what needed the most attention and what could be just looked at. He provided options. No one enjoys going to the dentist, but this dental experience was one of the best for me. I am very pleased with the work. I had a phenomenal dentist 25 years ago in Santa Monica, California and all these years later had never found one to compare. I have now. Pros: Love the work Cons: Can't think of any more

Dr. Joseph Shrager has been my dentist for four years. He is very smart and very caring, as are his support staff. With Dr. Shrager the patient always comes first. He is dedicated to providing the best care possible. I think of him as a family member. Adminstrative staff beautifully compliment the Doctor and his immediate support staff. The thing that can't be overlooked... I think their prices are very good! I mean this. Pros: Best care givers! Cons: I wish they were closer to my home. more

Dr. Joseph Shrager has been my dentist for four years. He is very smart and very caring, as are his support staff. With Dr. Shrager the patient always comes first. He is dedicated to providing the best care possible. I think of him as a family member. Adminstrative staff beautifully compliment the Doctor and his immediate support staff. The thing that can't be overlooked... I think their prices are very good! I mean this. Pros: Best care givers! Cons: I wish they were closer to my home. more

It was a great dental experience, as a new patient I went in for an exam and a cleaning received an appointment right away. On the day of my appointment everyone was quit helpful and friendly, my x-rays were taken quick and friendly by Robin and Christina, the offices is well maintained, clean, and ran in an orderly manner. Dr. Romy was friendly and concerning, and my cleaning was great, Urla did a very good job I had no pains and my mouth did not end up sore. I will defiantly keep going to this office. Pros: frendly & clean Cons: can't think of any cons more

It was a great dental experience, as a new patient I went in for an exam and a cleaning received an appointment right away. On the day of my appointment everyone was quit helpful and friendly, my x-rays were taken quick and friendly by Robin and Christina, the offices is well maintained, clean, and ran in an orderly manner. Dr. Romy was friendly and concerning, and my cleaning was great, Urla did a very good job I had no pains and my mouth did not end up sore. I will defiantly keep going to this office. Pros: frendly & clean Cons: can't think of any cons more

Orange Dental provides the best dental care possible. The dentists and staff are very professional, providing the best care that suits your needs and wants. Entering the office is always a pleasure as the reception is quite appealing. I am particularly impressed with Dr. Strager who is commited to the best possible treatment available. The staff at Orange Dental are Responsive, Accurate, Helpful and Informative. Urla, Rui, Chawn, Gina, and Arianna, I would say they go beyond the call of duty to make you feel comfortable. I recommend Orange Dental to all. Here is a dental office that makes dentistry what it ought to be. PS: They have the latest and most modern equipment to serve your need. Pros: Professional and competent staff. Cons: n/a more

Orange Dental provides the best dental care possible. The dentists and staff are very professional, providing the best care that suits your needs and wants. Entering the office is always a pleasure as the reception is quite appealing. I am particularly impressed with Dr. Strager who is commited to the best possible treatment available. The staff at Orange Dental are Responsive, Accurate, Helpful and Informative. Urla, Rui, Chawn, Gina, and Arianna, I would say they go beyond the call of duty to make you feel comfortable. I recommend Orange Dental to all. Here is a dental office that makes dentistry what it ought to be. PS: They have the latest and most modern equipment to serve your need. Pros: Professional and competent staff. Cons: n/a more

I made my appointment, went in, and I was immediately seen. Although, one of my teeth was hurting SO MUCH. but instead of trying to fix it, he tugged on my tooth, and called me a cry baby (in all seriousness). He told me that All I wanted was attention. Never going back. I looked at him like ""How dare you?"" Because, if I'm paying you to keep my mouth healthy, I don't want to be talked down to.\r and, everyone heard me D: Pros: They left alot -.- Cons: They just want money. more

I made my appointment, went in, and I was immediately seen. Although, one of my teeth was hurting SO MUCH. but instead of trying to fix it, he tugged on my tooth, and called me a cry baby (in all seriousness). He told me that All I wanted was attention. Never going back. I looked at him like ""How dare you?"" Because, if I'm paying you to keep my mouth healthy, I don't want to be talked down to. Pros: They left alot -.- Cons: They just want money. more

Oh where do I start....I will be losing my insurance at the end of the month so I was trying to get a cleaning before it ended. What I got was humiliation and embarrasment from this place. Cons: unprofessional, assembly line, no privacy atmosphere more

Oh where do I start....I will be losing my insurance at the end of the month so I was trying to get a cleaning before it ended. What I got was humiliation and embarrasment from this place.\r \r My original appt was at 11:00 they called me and asked me to move it to 1:30, but please be here at 1:00 to fill out the paperwork. I arrived at 1:00 to a note on the door that said we're sorry but we are closed until 1:30 for a meeting.\r \r At 1:30 they let me in only to let me sit until 2:00 before I filled out paperwork.\r \r At 2:30 they called me back to the xray room, to be xray'd by a girl who had never done it before.\r \r By 3:00 I was taken to room number 2, which is nothig more than a big room with 4' dividers in it where you can see and hear everything about everyone. At this point I had been there for 2 hours, and had only had xrays done.\r \r By the time the doctor arrived at 3:30 he proceeded to humiliate me as he explained the problems with my current dental work, tells me how I have bone loss and how my teeth are going to loosen and fall out because of it. By 3:45 my nerves were shot, and I had still not had my teeth cleaned. \r \r The assistant ""Star"" comes to me with a print out of all the dental work I needed, and did not have the ability to explain it to me but the total dental work exceeded 8000.00. I at this point had explained to 4 different people that I only wanted my teeth cleaned and any thing that needed to be urgently done, because my insurance was going to expire in 7 days.\r \r Miss Star walked away, an d unbelievably she brings the office manager over who starts explaining a payment plan to me. I tell her the same thing. I don't need a payment plan, I need my teeth cleaned.\r \r At 4:00 I am finally seated in the hygenists chair and it is explained to me that they can only clean one side that day, and i would have to come back to have the other side cleaned.\r \r At 4:35 I was able to leave 3 hours and 34 minutes later. I made an appt to get a very small, filling put in on friday, and explained to a 5th girl that my that was all I could get done because my insurance was expiring.\r \r I returned today to get the small filling put in, I arrived at 11:50 for my 12:00 appt, there wre 20 people waiting in the waiting room, some standing because there were no seats.\r \r I was called back to assembly line dentistry room. Where I waiting for 30 minutes for a girl to come over and tell me that I needed the other tooth fixed. I told her I understood that but I was only there to get the filling, why, because my insurance wase expiring in a few days.\r \r I wait another 10 minutes for the Dr to come over as I listen to all the workers talking about one client who needs an anitbiotic, one who needs his stiches out, NO PRIVACY!!! He finally comes overand tells me that it was brought to his attention that I didn't understand what I needed done. Why was I wasting my time on the filling when it was the other tooth that would need attention quicker. EVERYONE CAN HERE MY SITUATION\r \r I then proceeded to tell him that he is the one that didn't understand, and that he wasn't listening to me, that I had I had explained my situation to 7 different people in that office. I told him that I was done, picked up my purse and left.\r \r What an unprofessional, un private office. It was like a slaughter house, overbooked appts, then you are at their mercy to wait.\r \r I will never go back, and SAVE YOURSELF, do not go there\r \r I then lose it. Cons: unprofessional, assembly line, no privacy atmosphere more